Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
4
Solid machine!
on October 10, 2025
Posted by: JulieV
This is so great for a simple morning routine! I love the variety of pod options you can use with this machine. It’s been a game-changer learning you can turn coffee pods into double espressos on this machine! I’ve had mine for 4-5 years and it’s still going strong. My only issues are that it’s pretty loud when brewing and mine sometimes leaks if I refill the water tank after I’ve turned the machine on.
Written by a customer while visiting influenster.com
Customer Rating
5
You won’t be disappointed!
on October 8, 2025
Posted by: Audrey
from Portland, OR
[This review was collected as part of a promotion.] We have been thinking about buying a Nespresso machine for years and we finally did last month. We have used it everyday since. Our old coffee maker/experience doesn’t compare in the slightest.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great purchase for easy espresso
on October 8, 2025
Posted by: CoffeeInBoston
from Boston, MA
[This review was collected as part of a promotion.] Love my new machine. I make a latte every morning with it, and it's always excellent. Favorite purchase for a new home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Junk
on October 5, 2025
Posted by: Holly
from Sewell NJ
I received this machine as a Christmas gift. I loved it for about one month. Then it only worked intermittently. And now 10 months later it’s collecting dust on my counter. DO NOT BUY THIS!! It’s a defective machine and I have no recourse to fix the issue or get a refund. Please learn from my experience. I am so very disappointed.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., October 6, 2025
Thank you for your review, Holly. We hope you know that we're always here to help. All machines are covered by at least a one-year warranty and a lifetime of comprehensive troubleshooting. Please call us at 800-562-1465 where we are available 24 hours a day, 7 days a week to speak with a machine expert.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Cafe quality coffee at home with zero effort
on October 4, 2025
Posted by: bellegrisel_1402
The Nespresso VertuoPlus Deluxe has seriously changed my morning routine. It’s super easy to use and makes coffee that actually tastes like something from a café. The crema on top is perfect every time and it heats up so fast. I love that it comes with the frother too because it makes lattes and iced drinks feel extra fancy without any effort. The pods can be a little pricey, but honestly the convenience and quality make it worth it.
We’ve had it for years now and it’s still going strong.
The milk frother is also a bonus. Because it’s constantly being used.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect cup of coffee!
on October 3, 2025
Posted by: rachels763_8549
As a mom of six, I don’t have the luxury of leisurely mornings or honestly, much quiet time at all. The Nespresso Vertuo Next has been an absolute lifesaver in my daily routine for the past few years.
I need coffee, and I need it fast. This machine heats up quickly and makes a cup in under a minute no grinding, no measuring, no guesswork. Just pop in a pod and go Minimal Clean Up :With a house full of kids, I already have enough messes to deal with. This machine is super easy to clean, and the used pod container is a small but genius feature that saves me time.
Whether I need a strong shot of espresso to keep up with my toddlers or a full mug to power through a morning of school drop offs and laundry, the Nespresso Vertuo delivers every time. The crema on top makes it feel like a little luxury in the chaos.
I appreciate that Nespresso offers a recycling program for the pods. It's one less thing to feel guilty about when I’m running on caffeine and prayer.
It’s not whisper quiet, but it’s definitely quieter than other machines I’ve owned. I can make a cup before the house explodes without waking the baby.
If I had to find a downside, it’s that the pods can add up in cost but for the convenience, quality, and time saved, it’s 100% worth it for me.
After years of daily use, it’s still going strong, and I honestly can’t imagine life without it.
I need coffee, and I need it fast. This machine heats up quickly and makes a cup in under a minute no grinding, no measuring, no guesswork. Just pop in a pod and go Minimal Clean Up :With a house full of kids, I already have enough messes to deal with. This machine is super easy to clean, and the used pod container is a small but genius feature that saves me time.
Whether I need a strong shot of espresso to keep up with my toddlers or a full mug to power through a morning of school drop offs and laundry, the Nespresso Vertuo delivers every time. The crema on top makes it feel like a little luxury in the chaos.
I appreciate that Nespresso offers a recycling program for the pods. It's one less thing to feel guilty about when I’m running on caffeine and prayer.
It’s not whisper quiet, but it’s definitely quieter than other machines I’ve owned. I can make a cup before the house explodes without waking the baby.
If I had to find a downside, it’s that the pods can add up in cost but for the convenience, quality, and time saved, it’s 100% worth it for me.
After years of daily use, it’s still going strong, and I honestly can’t imagine life without it.
Written by a customer while visiting influenster.com
Customer Rating
1
Worst Vertuo Machine we have owned.
on October 3, 2025
Posted by: KRA2025
from Denver, CO
We recently purchased one of these, our 4th Vertuo machine, and it is the worst Nespresso machine we have ever owned. It is loud. It vibrates so much that the cup moves from under the spout causing coffee to spill. 1/2 the time the coffee is a fraction of what it should be. The spent pod holder fills with coffee to over flowing. Multiple times the machine did nothing after loading the pod and pressing the button multiple times, forcing us to reopen and try the pod again. We are returning the machine for a refund. The Plus Deluxe is a far better machine and worth the extra money.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia, Customer Relations, October 4, 2025
Thank you for your review, Keith. We're sorry to hear you were disappointed with the Vertuo Next, however we stand behind our brand and pleased to see a Machine Expert was able to assist you over the phone. We hope you'll allow us the opportunity to continue to serve you in the future.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love it but can be loud
on October 2, 2025
Posted by: kariannek92_2904
I love my Nespresso machine, you have different size pods you can use so if you want espresso or coffee, you have that option and the coffee is always soooooo good! The only thing I don't like about it is the noise. I have it at my desk for work and it can be a little loud.
But still best investment I did!
Written by a customer while visiting influenster.com