Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,359 Reviews)
Rating breakdown 7,359 reviews
5 Stars
5,731
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,255 out of
3,771)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
1
Don’t buy
on October 22, 2025
Posted by: Coffeenerd
First one went out right before warranty ran out. They sent
E a refurnished machine and now having the same issue. I had my Keruig for longer and this one cost way more. Highly disappointed.
E a refurnished machine and now having the same issue. I had my Keruig for longer and this one cost way more. Highly disappointed.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, October 23, 2025
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Hunk of Junk
on October 22, 2025
Posted by: Where is my coffee
This is our second machine, which was supposed to be a step up in quality from the first. But it was an aggravating leap backwards. The design is flawed in many aspects, including how the lid closes and the way the tray sits on the machine. The lid is fidgety and is difficult to lock- many times it rejects the way I close it. The tray has fallen off mid-brew multiple times, and it is very difficult to clean the area where it attaches to the machine. Not well thought out. Also the coffee isn’t as good. Just a hateful, frustrating machine that will make you swear out loud.
Response from Nespresso USABy Allison, Customer Service, October 23, 2025
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice
on October 21, 2025
Posted by: monv4_885
I did not know what I was missing out on! I love the foam that produces at the top! I love how the machine can detect the pod size. Really easy to use. It makes my cup of coffee/expresso within a minute! The white/stone color matches perfectly with my decor!
Written by a customer while visiting influenster.com
Customer Rating
5
A must buy
on October 19, 2025
Posted by: taylormsan_4848
Great product. Durable. Easy to descale, lots of pod options for coffee, espresso, etc. quick to turn on and brew a cup of coffee. My favorite coffee maker to date
Written by a customer while visiting influenster.com
Customer Rating
5
For latte lovers!
on October 18, 2025
Posted by: thaliav26_220
I have been a Nespresso fan for many years and I’ve owned three machines so far I switched over to the vertuo line to have more hot coffee options. I will say opening and closing as a bit tougher than my past machines, but overall I do like this machine. I only make lattes, but I like that you can just make coffee with this one as well for the hot coffee drinkers in my home. It came with the milk frother and I love it. It’s a good option if you like making lattes.
Written by a customer while visiting influenster.com
Customer Rating
4
Not Hot enough
on October 18, 2025
Posted by: hunter
from california
This Nespresso machine make great coffee, but i agree with the other reviews that the coffee does not brew hot. I have to heat my coffee up after brewing. Other then that great Machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple, fast and efficient
on October 15, 2025
Posted by: Mrfred
from Mississippi
[This review was collected as part of a promotion.] I really like being able to make a great cup of coffee both fast and with no waste. No more pouring coffee down the drain or being disappointed with the result.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso
on October 14, 2025
Posted by: ketevanib_2453
This machine is the best and highest quality, I have been using it for more than 5 years and it is still an integral part of my morning, it makes such a smooth and delicious coffee that you enjoy drinking it. It makes three servings, you can choose the dose yourself. I am very satisfied.
Written by a customer while visiting influenster.com