[This review was collected as part of a promotion.] I bought this to replace my previous unit failed and was out of warranty. The unit is great, although it has some flaws right out of the box. It does not eject the used capsules each time as it should. It also seems to be louder than my previous unit. Otherwise, it still brews a great cup of joe!
Response from Nespresso USABy Katy R., December 18, 2025
Thank you for your review, Mark. This should not be the case with your machine and we hope you know that we're always here to help. Please call us to speak with a machine expert. We are available 24 hours a day, 7 days a week, and we look forward to finding a satisfactory solution.
[This review was collected as part of a promotion.] We bought a second Vertuo Next after having one for years. We love the ease of use and the coffee is always excellent, no matter the pod we choose.
[This review was collected as part of a promotion.] I purchased this to replace a Vertuo Deluxe that wasn’t operating well anymore. I have been using this new Vertuo Next for a few weeks and love it so far. I have the one with white and really like the look of it and most importantly the coffee tastes great. It’s been an easy transition to this new machine. I will say the tank for water is smaller and this machine is louder but it also doesn’t leak after coffee is made which I appreciate. Overall, I am happy I bought the Vertuo Next and look forward to my coffee each morning.
[This review was collected as part of a promotion.] I bought this Vertuo Next about a month ago and I love it. I bought it to replace a Vertuo I had for over 7 years.
[This review was collected as part of a promotion.] Purchased this machine over the summer, and every time I go to use it, it doesn't work but flashes red. Not sure what I'm doing wrong, but I can't ever seem to fix it.
[This review was collected as part of a promotion.] Great coffee, love the air infused as froth, love the flavors. Have been a customer for about 6 years. Wish there were a couple options for decaf.
[This review was collected as part of a promotion.] I tasted my first cup of espresso at a friends stay and loved it so I bought one for my husband and myself. I love the variety of flavors and ease of use. My husband loves the half caffeine coffee. Also the one feature I really love is the recycled pods. I used to have another brand and they did not offer it.