Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,358 Reviews)
Rating breakdown 7,358 reviews
5 Stars
5,730
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,254 out of
3,770)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
3
Love the Coffee not the Coffee Maker
on December 17, 2025
Posted by: Sam32
from Texas
[This review was collected as part of a promotion.] The coffee maker when it spins the coffee capsule sometimes seems to be off balance and it makes a lot of noise and dumps most of the coffee in the capsule holding tray, which is the reason for my lower rating. This units life is relatively short lived.
I would recommend this to a friend!
Response from Nespresso USABy Katy R., December 18, 2025
Thank you for your review, Sam. This should not be the case with your machine and we hope you know that we're always here to help. Please call us to speak with a machine expert. We are available 24 hours a day, 7 days a week, and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent machine
on December 17, 2025
Posted by: Carl
from Jenks, Oklahoma
[This review was collected as part of a promotion.] I recently got my Nespresso Vertuo Next and I absolutely love it! I use it almost every single day!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee Ever
on December 17, 2025
Posted by: Fashionmom12
from Hatboro, Pa
[This review was collected as part of a promotion.] Best coffee ever! I’ve had my Nespresso for 5 years and there is no coffee that compares to Nespresso. They do quick shipments too. I’m never going back to my Ninja or any other home coffee machine. Whenever I have people over and they have a cup of Nespresso, they all comment this coffee is so good!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee experience
on December 17, 2025
Posted by: Mia65
from New York, NY
[This review was collected as part of a promotion.] I bought this a few weeks ago for a gift but changed my mind and kept the machine for myself!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
I like the coffee and the convenience.
on December 17, 2025
Posted by: Natasha
from Olympia, WA
[This review was collected as part of a promotion.] It works fine, but right out the box the latch didn’t seem to work properly in the down/unlock position, slipping out of the notches and not staying down. Its my second Nespresso machine and the first one lasted about a year and a half (the warranty is 1 year) so I had to buy a new machine after many calls to customer care and time spent trying to fix it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee in a Jiffy
on December 17, 2025
Posted by: Wady
from Hayward, CA
[This review was collected as part of a promotion.] I love tgat i can brew hot or cold coffee in a jiffy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
on December 17, 2025
Posted by: bob42
from Fort Worth, TX
[This review was collected as part of a promotion.] The machine works well, when I try to close it, it has trouble sometimes. Otherwise its great
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good machine
on December 17, 2025
Posted by: Good
from Philadelphia
[This review was collected as part of a promotion.] Good machine, water tank could be bigger, overall quality construction
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA