Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.5
(6,572 Reviews)
Rating breakdown 6,572 reviews
5 Stars
5,115
4 Stars
755
3 Stars
220
2 Stars
147
1 Star
335
86%of customers recommend this product.
(
3,164 out of
3,664)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Been using this bad
on June 5, 2022
Posted by: mia_smiff
Been using this bad boy since 2020 and still in love with it. It really does make the smoothest creamiest espresso. Puts Starbucks to shame honestly. 100000% recommend this machine to any coffee lovers. Super simple and easy to use. And versatile. Only complaint is pods price but you save so much money on not buying coffee out you really can’t complain.
Written by a customer while visiting influenster.com
Customer Rating
5
Best coffee machine!
on June 28, 2022
Posted by: lekhab
It’s so easy to use! And makes delicious coffee with a lot of different flavors both iced and hot coffee. It’s easy to clean.
Written by a customer while visiting influenster.com
Customer Rating
4
Game changing
on June 29, 2022
Posted by: erica15
I am a huge fan of my nespresso vertuo and I am glad I chose to make the financial plunge to purchase one. The coffee is so much better than your typical - and you really are getting coffee shop quality in the comfort of your home.
Written by a customer while visiting influenster.com
Customer Rating
4
Excellent coffee and superb machine
on June 30, 2022
Posted by: mariyak13
Nespresso coffee is my favourite. No American brand can live up to the European standards, unfortunately. The coffee is excellent quality, not even talking about the presentation. I prefer Vertuo size, but espressos are good too if you don’t have much time.
Currently, I am using my third machine. They were all great, but don’t last forever..
The only downside is that after some time ( after a few months in my case) the machine starts to get very loud. I tried descaling and cleaning, but that didn’t help.
Currently, I am using my third machine. They were all great, but don’t last forever..
The only downside is that after some time ( after a few months in my case) the machine starts to get very loud. I tried descaling and cleaning, but that didn’t help.
Written by a customer while visiting influenster.com
Customer Rating
5
Obsessed
on June 30, 2022
Posted by: amandamae50
I was never a big coffee person, and now omg I can't wait to start my morning with a cup of Nepresso! Love that you can make hot or iced drinks! The frother is amazing, and so easy to use and clean! I cannot get enough! Super impressed by the quality!!!!
Written by a customer while visiting influenster.com
Customer Rating
5
Best home-brewed coffee ever
on July 13, 2022
Posted by: amyc445
This machine has completely changed the way I feel about home-brewed coffee and created a new love for espresso/americanos.
I can make an iced latte or cold foam better than most popular coffeehouse chains.
My only complaint is that the pods are not easily accessible in stores. Mostly have to order offline.
Bottom line though- this machine is 10000% worth every penny.
I can make an iced latte or cold foam better than most popular coffeehouse chains.
My only complaint is that the pods are not easily accessible in stores. Mostly have to order offline.
Bottom line though- this machine is 10000% worth every penny.
Written by a customer while visiting influenster.com
Customer Rating
5
Love the products!
on July 26, 2022
Posted by: Rebekah Shopp
from Oklahoma
[This review was collected as part of a promotion.] We bought the machine (nespresso plus) about a month ago and use it daily! Makes such good coffee and espressos! Almost better then some coffee shops! Definitely worth it!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi Rebekah. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Game changer
on July 26, 2022
Posted by: ann27
from Salt Lake City
[This review was collected as part of a promotion.] I have now had my Nespresso for a couple of weeks and am impressed! It is easy to use and clean and makes great tasting coffee. Plus there is the flexibility to make espresso, double espresso and coffee. I have also been pleased with the quick turnaround time of Nespresso orders.
Definitely worth it!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA