Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,437 Reviews)
Rating breakdown 7,437 reviews
5 Stars
5,795
4 Stars
878
3 Stars
255
2 Stars
163
1 Star
346
86%of customers recommend this product.
(
3,276 out of
3,794)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Favorite coffee maker
on May 26, 2026
Posted by: KrissyH
[This review was collected as part of a promotion.] I’ve tried all different brands of coffee makers and this by far has been my favorite to use. And it’s simple and easy especially if you don’t want to read the instructions it’s that simple. I love my iced coffee especially a macchiato temperature is perfect with each batch of coffee made. Very quiet and easy to turn on and off
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Mother’s Day gift!
on May 26, 2026
Posted by: Dad22
from Huntsville Al
[This review was collected as part of a promotion.] Bought for my wife for Mother’s Day and couldn’t be happier!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Upgrade!
on May 26, 2026
Posted by: Emily
from Fort Worth, Tx
[This review was collected as part of a promotion.] We recently bought our second Nespresso Vertuo machine after the first one finally started to show signs of giving out after more than 10 years of use. The new machine is incredibly quiet compared to its predecessor and takes up about half as much counterspace.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The Best tasting Coffee
on May 25, 2026
Posted by: Lynn
from Lake View New York
[This review was collected as part of a promotion.] Beautiful machine that makes AMAZING coffee! Buy this. You won’t regret it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek
on May 25, 2026
Posted by: CassieM
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is a sleek and convenient coffee maker designed for people who want café-style drinks without the hassle of traditional brewing methods. One of the standout features of this machine is its ability to brew multiple cup sizes, ranging from espresso shots to full-sized mugs, all with the touch of a button. Its slim profile fits well in smaller kitchens while still looking stylish on the countertop. Setup is simple, and the water reservoir is easy to refill and clean.
Performance-wise, the coffee quality is impressive. The machine heats quickly and produces hot, flavorful coffee in under a minute. Espresso lovers will enjoy the thick crema and bold taste, while casual coffee drinkers can appreciate the convenience and variety of pod options available.
However, there are a few drawbacks. The machine is only compatible with Vertuo capsules, which can become expensive over time compared to ground coffee.
Performance-wise, the coffee quality is impressive. The machine heats quickly and produces hot, flavorful coffee in under a minute. Espresso lovers will enjoy the thick crema and bold taste, while casual coffee drinkers can appreciate the convenience and variety of pod options available.
However, there are a few drawbacks. The machine is only compatible with Vertuo capsules, which can become expensive over time compared to ground coffee.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this thing
on May 25, 2026
Posted by: BrittanyF
I love my nespresso! They have really great flavors and I use this every morning. It bruised my coffee so fast and I love the convenience of the pods, and the machine itself is such high-quality. It increases to the perfect temperature and even has a little spot inside for the used pods to go. It looks so sleek on my counter. I love it. I got the white one!!!
Written by a customer while visiting influenster.com
Customer Rating
3
Not hot
on May 24, 2026
Posted by: Kem
from Bakersfield, Ca
Not hot at all, flavor good , think I will return. I need hot espresso
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
2
Just ok
on May 23, 2026
Posted by: LH_CT
The style is great and it's easy to use, but I'm still returning it to the retailer. The coffee it dispenses is just not hot. It's lukewarm at best. Even with espresso, I am having to microwave it right after brewing to get it up to temperature. It's upsetting because my mom and sister have Nespresso machines (different models) and don't seemingly have this issue. I will be investigating other options.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, May 23, 2026
Thank you for your review. Please call us via our toll-free number at 800-562-1465, and we'll be happy to collect any further feedback you have, and see what can be done to make your Nespresso experience better.
Written by a customer while visiting Nespresso USA