Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.5
(4,710 Reviews)
Rating breakdown 4,710 reviews
5 Stars
3,618
4 Stars
499
3 Stars
137
2 Stars
133
1 Star
323
87%of customers recommend this product.
(
3,087 out of
3,565)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Love my Vertuo Plus
on July 29, 2022
Posted by: LisaM
from Richland, WA
[This review was collected as part of a promotion.] I bought a Nespresso Vertuo Plus for my home and liked it so much the I bought another one for our condo. Makes great coffee fast! I did a lot of research before I bought it. I like its versatility with the different pod sizes.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 3, 2022
Hi LisaM. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE!
on July 29, 2022
Posted by: t_mudric
from Pittsburgh, PA
[This review was collected as part of a promotion.] Bought this two weeks ago and have been addicted ever since! I’ve been putting off buying this for so long and I’m so glad I finally pulled the trigger and bought this machine. I haven’t bought coffee in a local coffee shop and I go back for more than just 1 cup a day. Best purchase ever!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 3, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee from home
on July 29, 2022
Posted by: Abby
from Michigan
[This review was collected as part of a promotion.] I bought this machine a month ago after wanting it for so long. I am so glad I finally got it because it has been worth every penny. The best coffee from home and with the frothier you can make the best lattes and cappuccinos as well.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 3, 2022
Hi Abby. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Smooth coffee
on July 30, 2022
Posted by: Maynards09
from Marysville, wa
[This review was collected as part of a promotion.] This make a the smoothest coffee and espresso. We also bought the milk frother and this thing is amazing. It warms the milk so quickly and gives just the right amount of foam.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 1, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus and Aeroccino3 Milk Frother. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus and Aeroccino3 Milk Frother, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Loveeeee my new machine!
on July 30, 2022
Posted by: Tmh
from Southport NC
[This review was collected as part of a promotion.] First cup of coffee this am and Nespresso did not disappoint!! Absolutely love this machine and look forward to many mornings of coffee!!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
♥️ the Vertuo Plus
on July 30, 2022
Posted by: Pam
from Oviedo, Florida
[This review was collected as part of a promotion.] bought one for myself and two as gifts
making us all very happy every day ☕️
making us all very happy every day ☕️
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi Pam. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the simplicity of this machine!
on July 30, 2022
Posted by: taylor
[This review was collected as part of a promotion.] I bought this a few weeks ago and has met all my expectations! Works great!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 1, 2022
Hi Taylor. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent machine and GREAT customer support!!!!!!
on July 31, 2022
Posted by: Jeff
from Maryland
I have had my machine since December of 2018, almost 4 years. This machine has almost been flawless. There were only 2 times i have had problems and they were both an issue of not getting out of descaling mode. Each time i have called customer support they have helped me through my issue, very kind, and were patient with me. 10 out of 10 would recommend.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 1, 2022
Hi Jeff. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA