Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.5
(4,710 Reviews)
Rating breakdown 4,710 reviews
5 Stars
3,618
4 Stars
499
3 Stars
137
2 Stars
133
1 Star
323
87%of customers recommend this product.
(
3,087 out of
3,565)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
4
Game changing
on June 29, 2022
Posted by: erica15
I am a huge fan of my nespresso vertuo and I am glad I chose to make the financial plunge to purchase one. The coffee is so much better than your typical - and you really are getting coffee shop quality in the comfort of your home.
Written by a customer while visiting influenster.com
Customer Rating
4
Excellent coffee and superb machine
on June 30, 2022
Posted by: mariyak13
Nespresso coffee is my favourite. No American brand can live up to the European standards, unfortunately. The coffee is excellent quality, not even talking about the presentation. I prefer Vertuo size, but espressos are good too if you don’t have much time.
Currently, I am using my third machine. They were all great, but don’t last forever..
The only downside is that after some time ( after a few months in my case) the machine starts to get very loud. I tried descaling and cleaning, but that didn’t help.
Currently, I am using my third machine. They were all great, but don’t last forever..
The only downside is that after some time ( after a few months in my case) the machine starts to get very loud. I tried descaling and cleaning, but that didn’t help.
Written by a customer while visiting influenster.com
Customer Rating
5
Obsessed
on June 30, 2022
Posted by: amandamae50
I was never a big coffee person, and now omg I can't wait to start my morning with a cup of Nepresso! Love that you can make hot or iced drinks! The frother is amazing, and so easy to use and clean! I cannot get enough! Super impressed by the quality!!!!
Written by a customer while visiting influenster.com
Customer Rating
5
Best home-brewed coffee ever
on July 13, 2022
Posted by: amyc445
This machine has completely changed the way I feel about home-brewed coffee and created a new love for espresso/americanos.
I can make an iced latte or cold foam better than most popular coffeehouse chains.
My only complaint is that the pods are not easily accessible in stores. Mostly have to order offline.
Bottom line though- this machine is 10000% worth every penny.
I can make an iced latte or cold foam better than most popular coffeehouse chains.
My only complaint is that the pods are not easily accessible in stores. Mostly have to order offline.
Bottom line though- this machine is 10000% worth every penny.
Written by a customer while visiting influenster.com
Customer Rating
5
Love the products!
on July 26, 2022
Posted by: Rebekah Shopp
from Oklahoma
[This review was collected as part of a promotion.] We bought the machine (nespresso plus) about a month ago and use it daily! Makes such good coffee and espressos! Almost better then some coffee shops! Definitely worth it!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi Rebekah. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Game changer
on July 26, 2022
Posted by: ann27
from Salt Lake City
[This review was collected as part of a promotion.] I have now had my Nespresso for a couple of weeks and am impressed! It is easy to use and clean and makes great tasting coffee. Plus there is the flexibility to make espresso, double espresso and coffee. I have also been pleased with the quick turnaround time of Nespresso orders.
Definitely worth it!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service , August 1, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Latte
on July 29, 2022
Posted by: dbd1231
from Mineola, NY
[This review was collected as part of a promotion.] I bought my Nespreeso machine. few weeks ago with mild frother. best purchase ! if you want a high end coffee shop cup of coffee everyday it is the Best machine out there . Makes the best Latte
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, August 3, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
4
New to Nespresso
on July 29, 2022
Posted by: sg1998
from Omaha, NE
I have had this machine for about a month and it has been great! It is a little loud, but that is to be expected. No issues so far. Would recommend!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B , Customer Service, August 3, 2022
Hi. Thank you for your review. We are thrilled to learn you are enjoying your VertuoPlus machine. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your VertuoPlus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA