Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6 out of 5
4.6
(7,437 Reviews)
Open Ratings Snapshot
Rating breakdown 7,437 reviews
5 Stars
5,795
4 Stars
878
3 Stars
255
2 Stars
163
1 Star
346
86%of customers recommend this product. 
(
3,276 out of 3,794
)
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Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5 out of 5
5
Recommended
on June 10, 2026
Posted by: biancan113
I have to say I really have enjoyed using this machine. It quickly developed my love for coffee in a significant way and it's been fun to figure out what type of coffee I like, drinking by browsing through their wide selection of offerings. It's super easy to use and it tells you when you need water and doesn't require much energy to press the button and your brewing.
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
great machine
on June 8, 2026
Posted by: PaigeG
[This review was collected as part of a promotion.] This is a fantastic machine! It is definitely quite loud, but it was super easy to set up. I could see crema as it was pouring and I knew it was going to be a great cup of coffee. It smelled amazing! I like that you don’t have to mess around with a bunch of buttons, there’s just one to press. It pours relatively quick. I will definitely be buying more coffee pods and using this machine for a long time!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Be your own barista
on June 8, 2026
Posted by: AlysahD
I absolutely love this setup. It comes witha frother and pods which I love! It’s the perfect size and made with the best materials ! And it’s makes your coffee taste like it’s right out of a coffee shop
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Cafe at home
on June 8, 2026
Posted by: LydiaG
[This review was collected as part of a promotion.] This machine is easy to use and very versatile. It is also easy to clean. It makes coffee, iced coffee, and espresso. It is cafe-quality coffee at home! The brewed coffee is rich and frothy and very tasty. I would like to mention that the pods tend to be somewhat more expensive than those of other pod machines, so bear that in mind. But you are paying for the quality, which is excellent, so it’s not a negative in my opinion.
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Amazing machine; careful w first cleaning cycle
on June 8, 2026
Posted by: CM123456789
from Atlanta, GA
[This review was collected as part of a promotion.] I bought this for the memorial day sale and it's totally worth the money. My only complaint- the cleaning cycle before first use did not go as planned. It had stopped, so i removed the container underneath. However, when i woke up the next morning, there was water all over my counter. So pro tip-- the cleaning cycle takes longer than expected and it's not over until almost all the water is gone in your tank. Otherwise, machine is great and coffee tastes great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1 out of 5
1
Terrible Sensors
on June 8, 2026
Posted by: Schensss
Machine would literally glitch out due to a faulty sensor when pods are inserted. Would say this machine is extremely unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love that it takes different size pods
on June 7, 2026
Posted by: IDOX
from New York
[This review was collected as part of a promotion.] We love our Vertuo Next as it makes multiple sizes of coffee. The only downside is that if you want to put it in a "to go" cup the height has to be raised to accommodate a Yeti or similar vessel.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3 out of 5
3
Love it but lever is annoying.
on June 7, 2026
Posted by: lindas204
I liked this machine and how you can change the settings for amount of coffee but the lever sometimes gets stuck and you have to push really hard to lock it. Maintenance of the machine is simple and doesn't require cleaning often.
Written by a customer while visiting influenster.com
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