Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,353 Reviews)
Rating breakdown 7,353 reviews
5 Stars
5,726
4 Stars
869
3 Stars
253
2 Stars
161
1 Star
344
86%of customers recommend this product.
(
3,250 out of
3,766)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
2
Good coffee, machine doesn't last
on May 4, 2026
Posted by: Ana
from Sur carolina
It didn't last two years and I hardly used it; only I used it.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, May 4, 2026
Thank you for your review. We certainly understand your frustration and we're here to help. Please give us a call, we're available 24/7 at 800-562-1465. All Nespresso machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. We look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great product!
on May 3, 2026
Posted by: KristineA
This works amazingly! The Nespresso is a great alternative to traditional coffee makers and other products on the market. I do wish the power cord was slightly longer, but that is because of the location I put it in.
Written by a customer while visiting influenster.com
Customer Rating
5
Your “must have” espresso machine!
on May 3, 2026
Posted by: BrittanyS
This product is exactly what I was looking for! Convenient, easy to clean, and brews perfect espresso. It also has a setting that brews coffee! Two in one :) Definitely worth the price!
Written by a customer while visiting influenster.com
Customer Rating
3
Okay most times not as good as my lay one
on May 3, 2026
Posted by: Melanie
from Atlanta
[This review was collected as part of a promotion.] Makes loud noises and froth is inconsistent not as good as my old vertuo plus
I would recommend this to a friend!
Response from Nespresso USABy Nespresso USA, Customer Service, May 4, 2026
Thank you for your review. We certainly understand your frustration and we're here to help. Please give us a call, we're available 24/7 at 800-562-1465. All Nespresso machines come with at least a one-year warranty and a lifetime of troubleshooting assistance. We look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fabulous!
on May 2, 2026
Posted by: Fabulous
from Tuscaloosa
[This review was collected as part of a promotion.] I love how easy it is to use! AND the foamy top! Very good value
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful Coffee!
on May 2, 2026
Posted by: Sara
from Winston-Salem, NC
[This review was collected as part of a promotion.] I love Nespresso. I have a Vertuo at home and I use it every day. I work in television production, and recently the talent on my show has wanted Nespresso as well so I’ve been ordering the Vertuo machine and sleeves for them too. My entire crew loves it. The coffee is so much better. I recently ordered two more machines and tons of sleeves and we had fun at our last show trying new pods. The only thing I don’t like is how you can’t brew hot water. The Vertuo won’t brew without a pod so I still have to have a tea kettle at our crafty table for those who want tea or hot chocolate.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Barista At Home!!!
on May 1, 2026
Posted by: Ldq1
from Show Low, AZ
[This review was collected as part of a promotion.] I purchased the Nespresso Next machine about one month ago and I couldn’t be happier. I used to hit one of the big chain coffee shops daily, but now, with my new Nespresso machine, I not only save time, and money, but I’m my own barista now. This machine is very simple to operate and makes dozens, if not hundreds of delicious drinks.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!
on May 1, 2026
Posted by: abyrnes3
from New Albany, Indiana
[This review was collected as part of a promotion.] I received this as a housewarming gift and as a barista of five years, this pulled such a great shot of espresso and made my at home latte’s delicious!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA