Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,354 Reviews)
Rating breakdown 7,354 reviews
5 Stars
5,727
4 Stars
869
3 Stars
253
2 Stars
161
1 Star
344
86%of customers recommend this product.
(
3,251 out of
3,767)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
3
Disappointed in the Premium Cost
on February 18, 2026
Posted by: GJ
from Inglewood
[This review was collected as part of a promotion.] I bought this 2 weeks ago for home use and I am not sure what the benefits over the less costly version is we have at our office. Other than the rose color. Also, the foam that is created is not as nice as the other machine. I love the other machine, this one not so much. Disappointed
No, I would not recommend this to a friend.
Response from Nespresso USABy Logan M., Customer Service, February 19, 2026
Thank you for your review. We are sorry to learn our Vertuo Next machine didn’t meet your expectations. Most of our machines come with at least a one-year warranty and a lifetime of troubleshooting, via our toll-free number 800-562-1465. We recommend calling in to speak with a Machine Expert at a time that is convenient for you. They may be able to offer some other options that work for you. We are available 24 hours a day and 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Makes better barista creations at home than you wo
on February 18, 2026
Posted by: JulieA
[This review was collected as part of a promotion.] Easy cleaning, slender design fits comfortably on countertop. I made both hot and cold barista creations with this machine.. I personally used 20 times before reviewing and had zero issues. Very durable and long lasting product but you must follow user friendly instructions.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Such delicious coffee
on February 18, 2026
Posted by: MairaC
[This review was collected as part of a promotion.] So delicious. I was delighted to try this beauty of coffee machine. The assembly was super easy. Everything came together. Machine isn’t as heavy pretty normal. Brews like any normal machine. I love the taste. 10/10
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Reliable and affordable
on February 18, 2026
Posted by: DevinD
[This review was collected as part of a promotion.] I have been eyeing a Nespresso machine for a while. The traditional one was too complex for me, and too big. This is the PERFECT size and design. It’s sleek and small enough to fit in an apartment. It brews the coffee exceptionally well. It seems like it will last a long time to come. It look less than 5 minutes to put together. Loving it!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Vertuo Next
on February 18, 2026
Posted by: ClaribelG
[This review was collected as part of a promotion.] I finally received the Nespresso Vertuo Next Coffee Machine, and it definitely meet up to my expectations. It was very easy to put together, install, and use. I also got to try out some of their coffee pods, and they taste so rich and expensive. Overall my experience was amazing, and I can’t wait to be making my littler coffee every morning.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee machine ever
on February 18, 2026
Posted by: CarynH
[This review was collected as part of a promotion.] I love my Nespresso Vertuo Next Coffee Machine. It's easy to set up. It makes the best coffee ever! One button, fast heat up and it consistently makes a rich, crema topped cup whether I want an Espresso or a larger cup.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee Upgrade Moment
on February 18, 2026
Posted by: PalinaZ
[This review was collected as part of a promotion.] This is instantly upgraded my mornings! The machine heats up quickly, delivers a smooth , bold brew. Stays consistent cup after cup. Just press and go. What really stands out how easy to clean it! The ergonomic layout makes everything feel intuitive. The durability is absolutely amazing: solid build, sturdy components, and quality finish. The capsule selection is great!
If you are into effortless routine, clean authentic, and long-lasting quality, this one’s a win!
If you are into effortless routine, clean authentic, and long-lasting quality, this one’s a win!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect coffee and espresso everytime
on February 18, 2026
Posted by: JessicaW
[This review was collected as part of a promotion.] I wish I could rate this a million stars! This is my absolute favorite coffee/espresso machine ive ever used. This makes it simple to make PERFECT espresso AND coffee every single time. This uses bar codes on the coffee pods to ensure a perfect brew everytime. This is such a esthetically pleasing too and doesnt take up a lot of space. This machine actually brews multiple sizes such as full cups, espresso, double espresso, etc. So cool! Also this can be used hot or over ice for your favorite drink. This machine is super simple to use. Just add water, add your pod of choice, close and lock, press button and your done (minus adding anything if you choose). How easy is that? This is something you NEED if you want amazing coffee/espresso at the touch of a button that tastes even better than the coffee shop! 100/100.
(click to see the video)
Written by a customer while visiting Nespresso USA