Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,354 Reviews)
Rating breakdown 7,354 reviews
5 Stars
5,727
4 Stars
869
3 Stars
253
2 Stars
161
1 Star
344
86%of customers recommend this product.
(
3,251 out of
3,767)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Vertuo Next !!!!!
on February 24, 2026
Posted by: EllenM
[This review was collected as part of a promotion.] I love this way more tvenni expected to. I have no complaints other then i need more pods lol. I've gone through most if not all.of tbe variety pack we got to try out. Its sleek, and easy to use once you get use to it. I've never had homemade coffee this good and the expresso is amazing. This is my favorite thing I've gotten so far this year and I use it a couple times a day. I can't wait to buy more pods. The maintenance is very simple and easy and moving it waa easy. The weight is light. I love it.
#nesspresso #pods #expresso #coffee #free
#nesspresso #pods #expresso #coffee #free
Written by a customer while visiting Nespresso USA
Customer Rating
2
Not my cup of coffee
on February 24, 2026
Posted by: MarinaR
[This review was collected as part of a promotion.] I really wanted to love this machine, I truly did, I tried so hard to, but I don’t even like it. Will it be replacing my tried and true coffee machine? Not a chance, no. It’s easy to use, it’s easy to set up, it comes with a QR code to scan to get the user manual or watch a video for set up.
I liked that it has a used coffee pod collector and you can just drop the used pods right from the machine. I just don’t like the coffee it makes. It’s too strong, and there’s no real way to customize how strong you want your coffee. Even my partner, who drinks black coffee, did not like it and would not finish a cup when made from the Nespresso. He’d have to dilute it and still didn’t like it. The coffee comes out hot, the perfect temperature, but just not drinkable for my tastes.
Makes a cup of coffee quickly and easily. It’s very simple to use. Does what it’s supposed to do, but I don’t like the lack of customization when it comes to making a cup of coffee.
Response from Nespresso USABy Allison, Customer Service, February 25, 2026
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Solid machine
on February 24, 2026
Posted by: HenV
[This review was collected as part of a promotion.] The materials and the material quality were all nice and it does not make too much noise when used and fairly easy to clean for the maintenance of it
Written by a customer while visiting Nespresso USA
Customer Rating
5
Where have you been all my life?!
on February 24, 2026
Posted by: ErinH
[This review was collected as part of a promotion.] The best cup of coffee you’ll ever have at home. Each cup comes out perfect and soo good. Easy to use, easy to set up. Soo many different flavors. Hands down the best!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nespresso is life!
on February 24, 2026
Posted by: EmilyA
[This review was collected as part of a promotion.] Nespresso and I are in a committed relationship. I can never go back to boring pot coffee. Every cup of Nespresso is an experience. As far as picking what machine is right for you I prefer the slightly higher end model that has metal in the pod section. I feel like over time it will last longer. All in all though, you can’t go wrong with Nespresso. You can say goodbye to expensive coffees out and make your own fabulous creations at home.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great tasting coffee!
on February 24, 2026
Posted by: SophiaC
[This review was collected as part of a promotion.] I love the different pod choices for this coffee maker. The packaging was eco-friendly which was a huge plus. The coffee I’ve tested so far taste great.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love the coffee, just a tiny learning curve!
on February 24, 2026
Posted by: MeghanN
[This review was collected as part of a promotion.] I’m really enjoying my Vertuo next. It’s super sleek and fits perfectly on my counter without taking up too much space. The coffee is consistently great, and I love how easy it’s been to switch from a quick espresso to a full carafe when needed.
My only heads up is that it only has one button - which made it some times a challenge when cleaning and descaling, and trying to determine what the lights meant. The app isn’t for daily use and slightly confused by it.
However the machine and coffee itself is still a total win for anyone who wants a “cafe style” coffee right at home.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Obsession
on February 24, 2026
Posted by: NicolinaH
[This review was collected as part of a promotion.] Absolutely obsessed with this think. I have used it every single day, multiple times a day. It is so simple quick and convenient to use. It is so fast and makes the best espresso.
Written by a customer while visiting Nespresso USA