Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,353 Reviews)
Rating breakdown 7,353 reviews
5 Stars
5,726
4 Stars
869
3 Stars
253
2 Stars
161
1 Star
344
86%of customers recommend this product.
(
3,250 out of
3,766)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
4
Improved countertop footprint
on March 1, 2026
Posted by: KOURTNER
[This review was collected as part of a promotion.] I received this product free of charge from nespresso and Influenster in exchange for my honest review. I had the previous generation machine. The advantage of this one if that the countertop footprint is significantly smaller. It can connect to your phone. The locking mechanism however is more difficult to use. There are many strengths, flavors, and size cups to choose from. I love that the pods are recyclable with the company. Nespresso coffee is next level and I always highly recommend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Hands down best coffee machine on the market
on March 1, 2026
Posted by: DoniJ
[This review was collected as part of a promotion.] From owning the virtuo plus to trying different coffee flavors in the nespresso store, I’ve always loved nespresso and their coffee. I somehow have gained even more respect. This compact and capable machine delivers exquisite coffee and all while only taking up half a square foot on the counter. I hope to be using this for years to come.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best espresso machine ever
on March 1, 2026
Posted by: PaytenR
[This review was collected as part of a promotion.] 10/10 love this machine. It’s beautiful, the noise isn’t too bad and the espresso is absolutely delicious. It’s pretty quick to make a shot of espresso. My favorite part is that it automatically dumps your used pods into a container when you open the lid again. It’s not hard to close up and it fits on my counter beautifully. I absolutely love it and use it every single day.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
The espresso is easily as good as my manual machin
on March 1, 2026
Posted by: HeatherH
[This review was collected as part of a promotion.] This machine makes really good espresso! I was skeptical because I own a nice espresso machine, but this Nespresso gave comparable espresso with much less effort.
I did wish that the machine came with a full manual though, because I ended up watching a YouTube video to figure out the setup, and another one to figure out that the machine is smarter than me. I expected to have to indicate what kind of pod I was using so it would know how much water to use, but that information is coded right into the pod. I just needed to wind it up and let it go, so to speak.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great if you enjoy espresso!
on March 1, 2026
Posted by: NANCYK
[This review was collected as part of a promotion.] I’ve tried the Nespresso machine out. I feel it would be better for someone that likes espresso. I enjoyed a few but prefer a big cup of coffee to a small jolt. I do like the frother. It made it really good. The pods are very expensive and I couldn’t find generic ones like you can with a Kerig.
Response from Nespresso USABy Logan M., Customer Service, March 2, 2026
Thank you for your review. We are sorry to learn the Vertuo Next didn’t meet your expectations. Please call us via our toll-free number at 800-562-1465, and we'll be happy to collect any further feedback you have, and see what can be done to make your Nespresso experience better.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Easy to use but not hot enough when brewed
on March 1, 2026
Posted by: HeatherC
[This review was collected as part of a promotion.] I received this product for my honest feedback and review. The setup was easy, the machine looks nice , its sturdy and well designed and looks good and fots nice on my coffee station. Nespresso provided a box of capsules which was amazing. I also purchased 3 sleeves from their site as well. There are different brew size options I chose coffee. The taste is a bit stronger than im use to but I like the frothy consistency. My only con is that the coffee isn't heated enough eventhough you heat it first it doesn't brew hot? But its a nice machine.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great find
on March 1, 2026
Posted by: MichaelL
[This review was collected as part of a promotion.] This machine is perfect. It is small and compact, and it is so cool. It reads what kind of pod you are putting in and automatically knows what to make and how to make it. Press one button and you have the perfect espresso shot or latte.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious Espresso!
on March 1, 2026
Posted by: ChrisT
[This review was collected as part of a promotion.] My wife and I are total coffee addicts so adding this to our daily coffee routine has been a great addition to our kitchen. The Nespresso Vertuo Next has made making espresso extremely easy! Just add water, drop in your flavor pod of choice and hit the button. Within a minute you have a perfect espresso to add to your coffee mix! It’s truly that simple! We have had the Nespresso machine for a few weeks now, using it daily and it has performed flawlessly! If I was to nit pick I would prefer a larger size water reservoir and better height options for your cup. Overall this has been a total hit in our household and would highly recommend to anyone searching for an espresso machine!
Written by a customer while visiting Nespresso USA