Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,353 Reviews)
Rating breakdown 7,353 reviews
5 Stars
5,726
4 Stars
869
3 Stars
253
2 Stars
161
1 Star
344
86%of customers recommend this product.
(
3,250 out of
3,766)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Great tasting Coffee Every Time
on March 2, 2026
Posted by: ShakehS
[This review was collected as part of a promotion.] This Nespresso Vertuo Next is my best friend now, it’s the best machine for a great tasting coffee and espresso, looks great, slick and overall great design, came in a nice packaging, Very easy to use for making consistent coffee with a rich creamy, smooth and balanced flavor, it makes different size of coffee, every sip you take makes it feel like you are in Europe, I definitely urge every one to own it
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy and quick
on March 2, 2026
Posted by: HunterM
[This review was collected as part of a promotion.] Received this item complimentary, easy set up and MINIMIZES THE COUNTER SPACE. Major difference! Easy and quicker to use. Tastes great and makes brewing simpler and easy!
Written by a customer while visiting Nespresso USA
Customer Rating
4
A wonderful addition to my morning routine
on March 2, 2026
Posted by: MaryQ
[This review was collected as part of a promotion.] I really like the sleek design of this product, which made it very easy to slot onto my countertop without taking up too much space. It comes as one complete piece so no assembly was required and it’s very easy to maintain. Cleaning is simple however I do wish instructions were included in the box instead of having to use a QR code to go to a how to video. It also is louder than I was expecting but since it only runs for a short time, it’s not terribly bothersome. Plus the end product is well worth it!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Dislike the noise & locking feature
on March 2, 2026
Posted by: DS7
from 03801
We had a Vertuo Plus previously that we really liked. The Vertuo Next--not so much. It's very noisy, plus it's hard to press down the top and then lock it. I have arthritis in my hands and ended up having to return the machine. Wouldn't recommend this model.
No, I would not recommend this to a friend.
Response from Nespresso USABy Logan M., Customer Service, March 2, 2026
Thank you for your review. We are sorry to learn the Vertuo Next didn’t meet your expectations. Please call us via our toll-free number at 800-562-1465, and we'll be happy to collect any further feedback you have, and see what can be done to make your Nespresso experience better.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Cup stand isn’t great
on March 2, 2026
Posted by: ShelbyF
[This review was collected as part of a promotion.] Easy to set up and use! Our family is having fun trying new pod flavors and coming up with new drink creations. The biggest issue with this is the minor design flaw with the cup holder. You have to use it or risk a mug not being able to sit close enough to the machine to be directly under the spout. I think that should be re-designed for the next one.
Otherwise, a fun product and I appreciate the sleek design to save space on my countertops.
Otherwise, a fun product and I appreciate the sleek design to save space on my countertops.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fast, easy, and no messes!
on March 2, 2026
Posted by: AmyR
[This review was collected as part of a promotion.] The Nespresso Vertuo NeXT is a high quality coffee machine. I love that it does not take up a huge amount of counter space. The water reservoir is easy to access and fill. This machine could not be any simpler to operate. Unlock the top cover, pop in a Nespresso pod, lock the cover, press the button and you get a cup of coffee made to perfection. One of the cool features is that the used pods are stored neatly inside of the machine and can be recycled through the Nespresso company. There’s no messy rinsing of refillable cartridges or stray bits of coffee bean in your drink. I highly recommend this product if you are a huge fan of excellent coffee that is made in a snap!
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
4
Good value and size, but the plastic and packaging
on March 2, 2026
Posted by: KristinaH
[This review was collected as part of a promotion.] Makes good coffee, works fine. Easy to clean. Basic functions, does the job. Feels a bit cheap/plasticky, not my favorite. Quick and easy setup.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the sleek and elegant design! Super sturdy
on March 2, 2026
Posted by: ShivaavyaK
[This review was collected as part of a promotion.] I love how sturdy and convenient this machine is! Perfect addition to my home office and gives me the best tasting and robust brew! The set up is easy and the clear instructions make is easy to use. I like the sleek and elegant design. Perfect capacity for our household. Helps make different different sizes as per need. I love the robust flavor of my brew. Easy to clean and maintain.
Written by a customer while visiting Nespresso USA