Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,163 Reviews)
Rating breakdown 7,163 reviews
5 Stars
5,569
4 Stars
853
3 Stars
247
2 Stars
156
1 Star
338
86%of customers recommend this product.
(
3,190 out of
3,696)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Best decision to buy this machine!
on June 5, 2024
Posted by: Rita F
from Chino Hills, CA
After McDonalds served me a latte using bad milk and was sick for a week I went to buy this coffee maker. Best decision ever made! I have save so much money and I can control the type of milk I use. Very easy to use. Coffee is done within 2 minutes! Love it!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Vertuo Plus machine
on June 6, 2024
Posted by: Em
from Rancho Cucamonga, CA
[This review was collected as part of a promotion.] I bought the Vertuo Plus machine to replace the Vertuo Next. I love the Plus! It is so nice and feels like a luxury machine compared to the Next. I love the flavors and variety of the coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Internal Leak within 14 months.
on June 19, 2024
Posted by: Michelle J
from Scottsdale
Not even two years old and it started leaking significan amounts of liquid into the pod dispenser. Troubleshooting with Nespresso support led to conclusion that it had an internal leak but no longer under warranty.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kena, Customer Service, June 20, 2024
Thank you for your review. We’re dismayed to learn that your Vertuo Next isn’t working as expected and appreciate the opportunity to assist you. Please kindly be advised that we offer replacement and/or repair assistance through our toll-free number, 800-562-1465, even when your machine is out of warranty. We are confident that we’ll be able to come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on June 22, 2024
Posted by: Sandi24
from Woodland Hills, CA
[This review was collected as part of a promotion.] I love this machine. The coffee is wonderful and I am saving money by not going to buy my coffee on the way to work.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful coffee!
on July 2, 2024
Posted by: Cindy
from Door County, Wisconsin
[This review was collected as part of a promotion.] My adult children bought this for me and I’m enjoying every cup.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Features
on August 28, 2024
Posted by: Helkat1970
from Germantown, MD
[This review was collected as part of a promotion.] Amzimg taste, simple to use.So many capsules to choose from. Great price as well.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Game changer
on September 3, 2024
Posted by: Erica041
from Scottsdale Az
[This review was collected as part of a promotion.] I bought this about a month ago and have loved it! The nespresso people were super helpful in making the decision on which model, and which coffees to start with. It’s easy to use and has totally leveled up my morning coffee, the quality of coffee is crazy! I didn’t expect such a difference from my k-cups.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Broke my Starbucks Addiction!
on September 4, 2024
Posted by: scooper1028
from Washington, D.C.
I bought my Vertuo Plus Deluxe in November 2021. I purchased it after visiting my grand babies. Their mother had a Vertuo Next machine. I'm a coffee snob that always begins my day at Starbucks. At home, I had a drip machine. At work, I made my own Vietnamese coffee with a French press because my employer provided Kureg...
Imagine my skepticism when my daughter-in-law offered me a latte! I was floored by the richness of the flavor! For my second cup, she showed me how to make my own. I whipped out my smartphone and watched learned about Nespresso machines via YouTube. A couple of hours later I purchased my machine. I haven't had any problems with it. I use it daily. I flush it once a month and so far haven't had to descale it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA