Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.6
(7,163 Reviews)
Rating breakdown 7,163 reviews
5 Stars
5,569
4 Stars
853
3 Stars
247
2 Stars
156
1 Star
338
86%of customers recommend this product.
(
3,190 out of
3,696)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
5
Loving the VertuoPlus
on January 16, 2024
Posted by: Nor
from Florida
[This review was collected as part of a promotion.] We bought the VertuoPlus month and half ago, we had the VertuoNext for about 4 years but it kept having electrical problems since day one. We love the features of VertuoPlus since day one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the machine!
on January 19, 2024
Posted by: Elfy
from Chicago
[This review was collected as part of a promotion.] I love this machine, the look is very edgy. I had a different one couple years ago but this one is fantastic!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Do not recommend
on January 23, 2024
Posted by: Tama1
Bought this to brew the larger pods. Unfortunately, I could have saved a lot of money and just bought some Folgers. What is extra annoying is that a larger cup doesn't fit under it. I also didn't realize it wouldn't brew the espresso pods until after the 30 day window for return. Really unhappy with the purchase.
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, January 24, 2024
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Chic and functional
on January 29, 2024
Posted by: dylrkan
from New York, NY
[This review was collected as part of a promotion.] My partner and I bought this cutie as part of our new year resolution to drink less coffee from outside and it really worked! We love the variety of ventura capsules and only wish there were more decaf options!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Broke after six months
on February 2, 2024
Posted by: Mamie101
from San Antonio, TX
I used this maybe twice a week for less than six months and then it broke. Very, very disappointed.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, February 3, 2024
Thank you for your review. We are dismayed to learn you are experiencing issues with your Vertuo Next machine. Your machine comes with a one-year warranty and a lifetime of troubleshooting. We offer repair & replacement options via our Assistance Service Program. Please do not hesitate to contact us via our toll-free number 800-562-1465. Our machine experts will be delighted to assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love it
on February 3, 2024
Posted by: Rye
from Kenosha, WI
[This review was collected as part of a promotion.] Overall very pleased. Coffee is very tastey, the foamy crema on top is the best part! Easy to use machine and pods. I’ve had two pods (from the same sleeve) brew incorrectly by essentially coming out as hot water so I’m not sure what’s going on with that but other than that it’s been great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine for an excellent price!
on February 11, 2024
Posted by: Annoploitan
from Annapolis, MD
Love this machine. So easy to make a larger cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Review
on February 12, 2024
Posted by: Moon12345
from Denver, Colorado
[This review was collected as part of a promotion.] I really have been enjoying the coffee selection and some of the flavors. I do feel like a lot of them taste the same. That said, I have only had three different kinds since I have owned my machine for under a month. At this time, I have been greatly enjoying my purchase and plan to continue to explore more of Nespresso's coffees.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA