Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Average customer rating
4.5
(4,440 Reviews)
Rating breakdown 4,440 reviews
5 Stars
3,401
4 Stars
461
3 Stars
126
2 Stars
131
1 Star
321
86%of customers recommend this product.
(
2,840 out of
3,310)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine - Titanium
Customer Rating
4
Love it
on February 3, 2024
Posted by: Rye
from Kenosha, WI
[This review was collected as part of a promotion.] Overall very pleased. Coffee is very tastey, the foamy crema on top is the best part! Easy to use machine and pods. I’ve had two pods (from the same sleeve) brew incorrectly by essentially coming out as hot water so I’m not sure what’s going on with that but other than that it’s been great!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine for an excellent price!
on February 11, 2024
Posted by: Annoploitan
from Annapolis, MD
Love this machine. So easy to make a larger cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Review
on February 12, 2024
Posted by: Moon12345
from Denver, Colorado
[This review was collected as part of a promotion.] I really have been enjoying the coffee selection and some of the flavors. I do feel like a lot of them taste the same. That said, I have only had three different kinds since I have owned my machine for under a month. At this time, I have been greatly enjoying my purchase and plan to continue to explore more of Nespresso's coffees.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
2nd Machine love it
on February 13, 2024
Posted by: Jen H
from California
[This review was collected as part of a promotion.] My nespresso machine brings me so much joy. It’s always an elevated coffee experience
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Third Machine!
on February 14, 2024
Posted by: TP
from Alexandria VA
[This review was collected as part of a promotion.] We have had a Nespresso since the first Vertuo was introduced. Love the new one - quiet and seek!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best purchase
on February 17, 2024
Posted by: Audrey
from Los Angeles CA
[This review was collected as part of a promotion.] Purchased my nespresso over a month ago and I am soooo glad I did!!! Highly recommend 10/10
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Vertuo plus remark
on February 29, 2024
Posted by: Kono
from Atlantic beach, Fl
Nespresso Vertuo Plus: We like the machine. Just one comment for Nespresso to consider. On cold start, it would be good to have the start logic done with just one press. Instead, it calls for one press and to stand over and wait until ready and then a second press to start.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Terrible machine, not reliable
on March 3, 2024
Posted by: elenab
from salt lake city
Terrible machine, it fails right after the warranty expires. I found tons of blogs about it. Nespresso won't replace it and does not stand behind this machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, March 4, 2024
Thank you for your review. We’re sorry to learn that the Vertuo Next does not meet your expectations. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Next, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA