Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Average customer rating
4.1
(4,041 Reviews)
Rating breakdown 4,041 reviews
5 Stars
2,637
4 Stars
445
3 Stars
150
2 Stars
198
1 Star
611
73%of customers recommend this product.
(
2,257 out of
3,097)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Customer Rating
3
Good
on March 25, 2026
Posted by: AlexaD
If you can get this bundle on sale, it’s totally worth the price. It makes a good cup of coffee or espresso, but I feel like the frother doesn’t always give my milk the texture I’m looking for and the pods get really pricy.
Response from influenster.comBy Nespresso USA, Customer Service, March 27, 2026
Thank you for your honest review, Alexa. We recommend using the coldest, freshest milk, and strongly suggest shaking the milk carton vigorously before pouring to distribute the protein content as the higher protein content yields the richest froth. For a rich, creamy froth, whether hot or cold, attach the coil to the whisk inside the frother. When you'd prefer smooth foam, remove the wire coil from the whisk. For further assistance, please call 800.562.1465 and a Machine Expert will be happy to help!
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect for busy mornings
on March 25, 2026
Posted by: GenessyR
I’ve had my nespresso machine for a while now and I can’t get over it I’m still obsessed. It makes such smooth, rich coffee in seconds, and honestly feels like having a mini cafe at home. Super easy to use, looks cute on my counter, and perfect for busy mornings. The only downside is the pods can get a bit pricey, but it’s so worth it ☕️✨
Written by a customer while visiting influenster.com
Customer Rating
5
Morning bliss!
on March 26, 2026
Posted by: VictoriaL
Morning bliss! Best cup of coffee with a minimal amount of work, with a press of a button you have store bought coffee quality. Super easy to use only has one button and the pods come in so many fun flavors ! Absolutely love it and can't recommend enough!
Written by a customer while visiting influenster.com
Customer Rating
5
Easy and Nice
on March 26, 2026
Posted by: NoelK
I love my Nespresso and use it every morning. While the pods are a bit pricey I feel like the taste is reflected in that cost. The machine is easy to use and I love that it has a descale cycle.
Written by a customer while visiting influenster.com
Customer Rating
4
Better than the alternative single serve coffee ma
on March 26, 2026
Posted by: BariE
I’ve had this machine for several years. I love the single origin coffees and some of the specialty flavors, but in general the coffee is much weaker brewed than a typical coffee machine. I do like the simple, single button operation and the removable water reservoir. The machine itself is made of quality materials but it does get finicky and needs to be reset occasionally.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect coffee at home!
on March 29, 2026
Posted by: AnaKarinaP
I’ve been using this coffee machine for a while now, and honestly, it has completely upgraded my coffee routine. The machine is very easy to use, and the one touch brewing system makes everything quick and effortless, specially in the mornings when I don’t want to think too much
Written by a customer while visiting influenster.com
Customer Rating
5
BEST coffee investment!
on March 30, 2026
Posted by: ChloeB
I absolutely LOVE my nespresso! It brews fantastic, cafe-quality coffee. The value of the pods vs the average latte out makes a major money-saving difference. Cleaning process is easy, froth on the coffee is great, and relatively quiet machine. I know I can always rely on my Nespresso! Also love being able to use expert mode on this specific machine to brew ANY pod as a double espresso, it’s a great way to get creative with my lattes. Can’t recommend it enough! ☕️😋
Written by a customer while visiting influenster.com
Customer Rating
5
The best tasting coffee and the best machine out t
on March 31, 2026
Posted by: JessM
This machine is the best purchase I have ever made. It is reliable, and with a sleek design, you can leave it out and it looks nice! The Aerocinno it came with froths cold or hot which is awesome for the seasons! Frothy coffee is the best!
Written by a customer while visiting influenster.com