Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Average customer rating
4
(3,925 Reviews)
Rating breakdown 3,925 reviews
5 Stars
2,538
4 Stars
433
3 Stars
146
2 Stars
198
1 Star
610
73%of customers recommend this product.
(
2,234 out of
3,070)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Customer Rating
3
Issues with pod mover
on December 17, 2025
Posted by: Boo
from Georgia
[This review was collected as part of a promotion.] Beautiful machine. My only complaint is the mechanism that is supposed to move the pod into the disposal part does not work, so I'm going to have to send it back. Super frustrating as I will then be without a machine for idk how long.
I would recommend this to a friend!
Response from Nespresso USABy Katy R., December 18, 2025
Thank you for your review, Keena. This should not be the case with your machine and we hope you know that we're always here to help. Please call us to speak with a machine expert. We are available 24 hours a day, 7 days a week, and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee!
on December 17, 2025
Posted by: Danielle8
from New Franklin, OH
[This review was collected as part of a promotion.] I love all the Nespresso pods I’ve tried, and I am excited to try more!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
first machine
on December 17, 2025
Posted by: tcw
from North Carolina
[This review was collected as part of a promotion.] machine is so easy to use and coffee is hot and delicious
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Easy to use and great coffee
on December 17, 2025
Posted by: Erin D
from Florida
[This review was collected as part of a promotion.] I love it so much! Bought for our family of three and we use it so much. Only thing that stopped working quickly is the little contraption that is supposed to pull the pod into the waste basket. But no issues other than that!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Morning Sunshine ☀️ So happy to brew with you!
on December 17, 2025
Posted by: MSDelegate
from Carmel, CA
[This review was collected as part of a promotion.] The machine works quietly and efficiently. The added h connectivity’s amazing. I can select my strength and maintain my unit through the phone app. The cleanup is easy and purchasing it allowed me to get free recycling bags. It’s a large bag enough for six sleeves!
The unit came with a milk frother. It’s quiet, easy to measure for cappuccino or latte and super easy to clean. Fast drying coated surface leaves no spotting from water if properly maintained.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My favorite coffee!
on December 17, 2025
Posted by: Half and half
from boca Raton Florida
[This review was collected as part of a promotion.] I purchased this a few weeks ago and I am so happy with my coffee purchase
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Very good machine
on December 17, 2025
Posted by: hl2025
from New York
[This review was collected as part of a promotion.] Really like the machine yet it's a bit cumbersome to close it before brewing the coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Happy with my purchase
on December 17, 2025
Posted by: Kamigirl
from Tampa, FL
[This review was collected as part of a promotion.] Easy to use, doesn’t take up much counter space. Happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA