Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Average customer rating
4
(3,903 Reviews)
Rating breakdown 3,903 reviews
5 Stars
2,521
4 Stars
431
3 Stars
144
2 Stars
198
1 Star
609
73%of customers recommend this product.
(
2,215 out of
3,049)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Customer Rating
3
Love the Coffee not the Coffee Maker
on December 17, 2025
Posted by: Sam32
from Texas
[This review was collected as part of a promotion.] The coffee maker when it spins the coffee capsule sometimes seems to be off balance and it makes a lot of noise and dumps most of the coffee in the capsule holding tray, which is the reason for my lower rating. This units life is relatively short lived.
I would recommend this to a friend!
Response from Nespresso USABy Katy R., December 18, 2025
Thank you for your review, Sam. This should not be the case with your machine and we hope you know that we're always here to help. Please call us to speak with a machine expert. We are available 24 hours a day, 7 days a week, and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee Machine I Owned
on December 17, 2025
Posted by: Plush Queen
from Colorado
[This review was collected as part of a promotion.] I have had this for 2 weeks and I am in LOVE! So easy to use. Has an app to use with the machine. Perfect prices for there coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee!
on December 17, 2025
Posted by: Danielle8
from New Franklin, OH
[This review was collected as part of a promotion.] I love all the Nespresso pods I’ve tried, and I am excited to try more!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Easy to use and great coffee
on December 17, 2025
Posted by: Erin D
from Florida
[This review was collected as part of a promotion.] I love it so much! Bought for our family of three and we use it so much. Only thing that stopped working quickly is the little contraption that is supposed to pull the pod into the waste basket. But no issues other than that!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My favorite coffee!
on December 17, 2025
Posted by: Half and half
from boca Raton Florida
[This review was collected as part of a promotion.] I purchased this a few weeks ago and I am so happy with my coffee purchase
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Very good machine
on December 17, 2025
Posted by: hl2025
from New York
[This review was collected as part of a promotion.] Really like the machine yet it's a bit cumbersome to close it before brewing the coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Happy with my purchase
on December 17, 2025
Posted by: Kamigirl
from Tampa, FL
[This review was collected as part of a promotion.] Easy to use, doesn’t take up much counter space. Happy with my purchase
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA