Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Average customer rating
4
(3,903 Reviews)
Rating breakdown 3,903 reviews
5 Stars
2,521
4 Stars
431
3 Stars
144
2 Stars
198
1 Star
609
73%of customers recommend this product.
(
2,215 out of
3,049)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Customer Rating
5
I like it a lot.
on December 17, 2025
Posted by: Jeff_MN
from MN
[This review was collected as part of a promotion.] It does everything it promises--consistently good, custom coffees, quickly brewed from recyclable pods. It gets heavy use at my house, and is an improvement over a previous model.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
quick and easy
on December 17, 2025
Posted by: Faith
from Antelope, CA
[This review was collected as part of a promotion.] Took a moment to get use to the difference but I enjoy it.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on December 17, 2025
Posted by: mm
from Pflugerville, Tx
[This review was collected as part of a promotion.] Love it, works great!! My coffee is consistently delicious
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features! We love our new machine so much!!!
on December 17, 2025
Posted by: amber1
from Cincinnati OH
[This review was collected as part of a promotion.] I bought this a month ago and love it so so much!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love the flavors!
on December 17, 2025
Posted by: knutmeg
from Costa Mesa, CA
[This review was collected as part of a promotion.] I love the machine and the coffee flavor options, especially some of the seasonal ones. I did however have a pretty unsatisfactory phone support experience and had to be without a machine for over 2 weeks due to our original machine breaking while on a video chat with a tech and following his instructions.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use!
on December 17, 2025
Posted by: Nicole
from Newport Coast, CA
[This review was collected as part of a promotion.] Love my new Creatista Plus machine. Easy to use and makes a variety of delicious beverages. The milk steamer is a great addition. Nice to have everything in one machine. Beautiful styling.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great coffee, Could be smoother operation
on December 17, 2025
Posted by: Jack
from Benicia, CA
[This review was collected as part of a promotion.] I love the idea behind Nespresso machines, and the coffee is delicious. Regarding my new machine (second Nespresso machine I have owned): I wish it held a larger water tank. I have to fill it too frequently. Sometimes closing the top is very difficult, or just won't close properly, I am not sure why. I take out the new pod, examine it, see nothing, put the pod back in and this time it closes. Odd. closing the top on a new pod often is very difficult, I have to press very hard to get it to close-operation could be smoother. The last thing is, i get messages on my phone that My Nespresso machine needs attention, I have yet to figure out what it needs. lol.
I am making the machine sound bad, but I really do like the system, and idea. I love the coffee it produces. Overall I wouldn't want to be without it.. Great idea Nespresso! Maybe next machine will be a little smoother.
I am making the machine sound bad, but I really do like the system, and idea. I love the coffee it produces. Overall I wouldn't want to be without it.. Great idea Nespresso! Maybe next machine will be a little smoother.
I would recommend this to a friend!
Response from Nespresso USABy Katy R., December 18, 2025
Thank you for your review, Jack! We are always here to help. Please call us at 800-562-1465 to speak with a machine expert.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee Ever
on December 17, 2025
Posted by: Fashionmom12
from Hatboro, Pa
[This review was collected as part of a promotion.] Best coffee ever! I’ve had my Nespresso for 5 years and there is no coffee that compares to Nespresso. They do quick shipments too. I’m never going back to my Ninja or any other home coffee machine. Whenever I have people over and they have a cup of Nespresso, they all comment this coffee is so good!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA