Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Average customer rating
4.1
(4,009 Reviews)
Rating breakdown 4,009 reviews
5 Stars
2,610
4 Stars
443
3 Stars
148
2 Stars
198
1 Star
610
73%of customers recommend this product.
(
2,256 out of
3,095)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Customer Rating
5
Great Buy!
on September 22, 2023
Posted by: karinao1
I had been using an OLD nespresso UMilk machine for a few years and finally decided it was time to upgrade! this machine works so wonderfully and the coffee is absolutely delicious! Easy to use and i love the blutooth/troubleshooting feature!
Written by a customer while visiting influenster.com
Customer Rating
5
GOAT
on September 25, 2023
Posted by: jinik1
I’ve been using Nespresso machines for +6 years and can’t live without one. I used both Vertuo & Original, personally I like Original better. Both tastes amazing and are compact/nice design. Original has more capsule options. These never break and functions really well and also super easy to use! Highly recommend this if you love coffee and if you are looking for compact machine for your place!
Written by a customer while visiting influenster.com
Customer Rating
5
Rich Flavors
on September 26, 2023
Posted by: Chesoford
from Spring, TX
[This review was collected as part of a promotion.] I wanted a proper cup of coffee with just the right texture and taste. I have been very impressed with my Nespresso Vertuo and its ability to deliver exactly what I have been looking for.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Poor quality
on September 28, 2023
Posted by: Ma
from Boston
We got this as a gift a week ago and it’s already broken. Won’t brew any coffee
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , September 29, 2023
We are disappointed to learn the Vertuo Next did not meet your expectations. This is not the experience we wish for our customers, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Compact and easy to use.
on September 28, 2023
Posted by: HenleyFan
from Aliso Viejo, CA
[This review was collected as part of a promotion.] I have had great experience with Nespresso.
I have another in my house; and purchased this model for my office for use by employees. They love it too!
I have another in my house; and purchased this model for my office for use by employees. They love it too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy and delicious and smart!
on September 29, 2023
Posted by: iowabeautylover
First of all, let me just say that this is the next level espresso, coffee machine. There are so many brewing options that you can actually attach to your phone via Bluetooth. You get your own customizable accounts that you can access anything from coffee to the coffee maker. I love that there is a little actually is a little. It is a large department inside of the espresso machine that dumped all the cups into them so it makes cleaning up a Prius. It’ll have to worry about it for at least a week. The design is so flawless the milk froth or it’s just such a gem I use it for my keto so I will put almond milk in it and then my husband he likes putting heavy cream in it.
Written by a customer while visiting influenster.com
Customer Rating
2
Ok machine
on September 30, 2023
Posted by: Bob1234
from Palm harbor
[This review was collected as part of a promotion.] Very robust machine, I honestly think it’s a little too much in size as well as tough to use.
I would recommend this to a friend!
Response from Nespresso USABy Tara B, Tara B, October 2, 2023
Thank you for your review. We are sorry to learn your Vertuo Next machine didn’t meet your expectations. Your machine has full versatility with the ability to brew up to 18 oz and offering you’re the option to brew six different cup sizes. If you’re experiencing a tough time using the machine, we highly recommend contacting our Machine Experts via our toll-free number 800-562-1465 for the best assistance possible. Please do not hesitate to contact us. We look forward to you enjoying the many Vertuo blends, while you continue your coffee journey with Nespresso.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee mashine
on October 1, 2023
Posted by: kamilaxx
Best coffee ever. This little mashine is very easy to use and makes amazIng coffee. I love how easy it is to clean. Milk frothing is fast and comes out like from the coffee shop in my neighborhood. I love the design.
Written by a customer while visiting influenster.com