Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Average customer rating
4.1
(4,009 Reviews)
Rating breakdown 4,009 reviews
5 Stars
2,610
4 Stars
443
3 Stars
148
2 Stars
198
1 Star
610
73%of customers recommend this product.
(
2,256 out of
3,095)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Customer Rating
5
Great coffee - I don’t have to go out for coffee!
on June 29, 2023
Posted by: Anna
from Raleigh, North Carolina
[This review was collected as part of a promotion.] I bought this machine a month ago as a birthday present for myself and I could not be happier. As a former barista at Starbucks, I genuinely feel I can make the same creations at home for a lot cheaper. I am extremely satisfied with my purchase
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love Vertuo machine
on June 29, 2023
Posted by: Evtim Kozarov
Breathtaking machine and beautiful coffees…..Thanks guys….
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent coffee from my Virtuo Next
on June 30, 2023
Posted by: bfmommie
from Pittsburgh, PA
[This review was collected as part of a promotion.] My daughter convinced me I should get this when my old coffee maker broke. She said it’s the best coffee she ever had.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso ❤️
on June 30, 2023
Posted by: Keely
from Seattle
[This review was collected as part of a promotion.] I just bought my second Nespresso machine so I’d have one at home and away. That’s a lotta love for coffee. They simply make it the best.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features
on July 1, 2023
Posted by: Ana
from Palm Beach, FL
[This review was collected as part of a promotion.] I bought it about a month ago and I love my nespresso coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on July 1, 2023
Posted by: SandyC27
from Oswego, IL
[This review was collected as part of a promotion.] Recent purchase and so far it has been a good addition to our home. It is user friendly and the taste is great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
VertuoNext worth all the hassle
on July 1, 2023
Posted by: Guera
from Phoenix, AZ
[This review was collected as part of a promotion.] Bought my first Vertuo Next in 2020. Broke down constantly and was replaced twice by NESPRESSO. Finally the third time it broke down they sent me the EVOLUO which I don’t like. Coffee is not hot enough 140degrees (cools off significantly after adding a little creamer) and tastes muddy. I bought this new Vertuo Next to replace the Evoluo. Even though the Vertuo next breaks down ALOT it’s the best tasting coffee and will deal with the troubleshooting hassle.
I would recommend this to a friend!
Response from Nespresso USABy Leslie G., Customer Service, July 3, 2023
Thank you for your review. We are sorry to hear that you've experienced issues with your Nespresso Vertuo Next machine. We know how frustrating it can be when you are unable to enjoy your Nespresso coffee ritual. The VertuoNext machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve any issues with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience should you encounter any additional machine problems. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excited to wake up
on July 1, 2023
Posted by: AB
from Chicago, IL
[This review was collected as part of a promotion.] I recently replaced my old coffee maker with a Nespresso machine and couldn’t be happier! The coffee quality is excellent and the machine is easy to set up and use. I’m so happy with my purchase and am even excited to get out of bed in the morning!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA