Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Average customer rating
4.1
(4,009 Reviews)
Rating breakdown 4,009 reviews
5 Stars
2,610
4 Stars
443
3 Stars
148
2 Stars
198
1 Star
610
73%of customers recommend this product.
(
2,256 out of
3,095)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Customer Rating
5
Great coffee machine
on October 31, 2022
Posted by: Jennfc84
from Pennsylvania
[This review was collected as part of a promotion.] The Nepresso Vertuo Next is a wonderful coffee/expresso machine. It's such a sleek style and I love that it doesn't take up a lot of counter space. It comes well packaged and easy to access it. Sets up easily and quickly. The machine itself is very easy to use. The machine heats up fairly quickly and I love that the cup holder is adjustable to the depth of your cup. Where if it's a shorter cup to can move the holder up a little bit to prevent splatters while it's brewing. I love that the water tank is removable. The automatic capsule ejection is a nice feature too. Every cup of coffee comes out perfectly hot. This machine is also super easy to clean. I love it. Definitely recommend.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious Espresso
on October 31, 2022
Posted by: witchykitty39
from Beaver Falls
[This review was collected as part of a promotion.] I am thrilled with my Nespresso Vertuo Next. The machine is AMAZING! First off, it's a great addition to the coffee bar I made in my kitchen. It looks nice and sleek and doesn't take up much room. It is very easy to use. I can brew four different sizes and varieties of espresso and coffee in less than a minute, with a push of a button. When my coffee is done brewing, I lift the lid and the used capsule drops down into removable bin, where I can then retrieve and dispose of it. The coffee/espresso comes out hot and delicious every time.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Unreliable
on October 31, 2022
Posted by: BARRY
nothing more frustrating than waking up to a coffee machine that just sometimes decides not to work. sadly this is the case with this machine. a year a a half later, and descaling and resetting and trying literally everything ... the machine is about to get the baseball bat treatment. very unreliable and overly complicated to maintain
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, November 2, 2022
We thank you for your review, Sam, and understand your frustration with your experience. It's certainly not our intent, and we'd like to make this better. Please call directly, 800.562.1465, so a machine expert can best assist you and ensure peaceful mornings in the future.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Expresso each time
on October 31, 2022
Posted by: Murphy12
from Florida
[This review was collected as part of a promotion.] I love this machine. It's sleek, stylish and looks amazing on my kitchen counter. It makes the best coffee and espresso..better than any machine I've ever used. I love that it came with pods to try and a beautiful Expresso mug. It was easy to setup right out the box, with simple easy directions. The coffee was hot and tasted absolutely delicious.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So awesome!!!!
on October 31, 2022
Posted by: MommaP333
from NH
[This review was collected as part of a promotion.] I absolutely love this product! It took me a little while to learn how to use it best but I finally got it down. My only complaint… it doesn’t get hot enough in my opinion. I like my coffee products super hot! But other then that, it’s great! Like I said, takes a little bit to get used to using it, but once you got it down, it’s great. The pods are easy to use. Different flavors and styles are readily available. I’m excited to experiment with it more! Oh and the rose color is so pretty!
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, Appealing Design
Cons: Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great
on October 31, 2022
Posted by: Missjay81
from Oviedo fl
[This review was collected as part of a promotion.] This machine is amazing. So simple to use. Easy to set up like one, two, three. Comes with a sample try of coffees. Not sure completely how to fit the larger create under it. The taste of the coffee is so good I don’t need to go to the coffee shop every morning now. Save time and money and invested in this machine u wouldn’t regret it. Coffee is hot. Lots of different types to try.
Pros: Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE THIS THING!
on October 31, 2022
Posted by: cknittel1
from Nazareth PA
[This review was collected as part of a promotion.] I absolutely love espresso so this machine is an absolute god-send! It makes wonderful, delicious espressos, double espressos, gran lugo, and carafes. Not only that, it can also brew standard coffee!! It is super easy to use and takes up barely any space at all on my counter. I am so impressed with Nespresso after using this machine. The espresso and coffee quality are beyond my expectations. Would 100000% recommend!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Makin’ lattes and saving money
on October 31, 2022
Posted by: MBerg22
from Colorado Springs, CO
[This review was collected as part of a promotion.] I was finally pushed over the edge on the price of espresso beverages at coffee shops, and so I decided to start trying to make them at home. The Nespresso Vertuo Next is the perfect addition to my coffee bar. It’s simple and straightforward, has a small footprint, and brews espresso perfectly every time. It’s saving me time, money and gas. I’ve never been impressed with the water tanks on these because they aren’t super secure on the unit and the lid falls off easily. I do wish that it had more settings, so that I could adjust the size of brew more easily to my own preference. I also wish every machine would come with a frother or power whisk. But all of my lattes have been great and it’s allowing me to figure out the best coffee pod/mixture of ingredients to replace those expensive coffee shop drinks.
Pros: Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Does not make enough coffee in a cup, Does not have a built-in milk frother, Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA