Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Average customer rating
4.1
(4,005 Reviews)
Rating breakdown 4,005 reviews
5 Stars
2,606
4 Stars
443
3 Stars
148
2 Stars
198
1 Star
610
73%of customers recommend this product.
(
2,254 out of
3,093)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Customer Rating
5
Great Expresso
on September 14, 2022
Posted by: vwood063088
from Jacksonville, FL
[This review was collected as part of a promotion.] I got the Nespresso Vertuo Next Coffee and Espresso Machine a few weeks ago and LOVE IT!! It is small enough to not take up much space on our counter top but packs a way bigger flavor punch than a standard coffee machine. It makes Great espresso with the click of 1 button. The tank sits in the back of the machine which is nice. The machine has a self clean/descale which I haven't used yet but I love that it has this feature. This machine has already helped to save me a ton of money not having to run to Starbucks, I can make the same type of drinks at home and they even taste better in my opinion. I would highly recommend.
Pros: Convenient, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on September 14, 2022
Posted by: Tgg
from DC
[This review was collected as part of a promotion.] I bought this a month ago and I have used it every day since! I love the different kinds of coffee I can use on it and I also love that it is so easy to clean after using.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek compact look
on September 14, 2022
Posted by: Iratea1
from Florida
[This review was collected as part of a promotion.] I received the Nespresso - Vertuo Next. I love the sleek new look. It is more compact and takes up less space. But with that the used pod holder is smaller so it will have to be emptied more often. The place where you put the pod is different than the last model. You have to lock it which requires two hands to use. Not the easy lift too like the previous model. It does also have WI-FI capability. There is an app you can download to help with your machine. So if your water runs out mid brew it will notify your phone. And not to mention Nespresso has a. Great variety of delicious coffees to choose from!
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee Freak Approved
on September 14, 2022
Posted by: RJay84
from Boston
[This review was collected as part of a promotion.] I have just about every coffee making gadget and they each have their reason to be. This is just another tool in my arsenal. I love this machine, and I have never cared for the single pod brewers. I don't think most of them make a good cup of coffee and there are plenty of easy ways to get good coffee. This hits the nail on the head delivering EXCEPTIONAL coffee with incredible convenience.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Bulky
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Needs some work
on September 14, 2022
Posted by: Ian212
from Georgia
[This review was collected as part of a promotion.] My concern is mostly just with the feel of things. The water container and overall the entire construction felt a bit flimsy. Power cable is a little short for my needs. Cleanup is very simple an easy, though!
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, September 15, 2022
Thank you for your feedback. Whether positive or negative, customer comments are our most powerful tool in the assessment of our performance and we'll note your concerns for product development.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice and quick
on September 14, 2022
Posted by: Neeni1
from St. Louis
[This review was collected as part of a promotion.] I received this product in exchange for my honest review. I absolutly love this . This was easy to assemble quick fill up of water tank a few expresso pods were included so I tried it out right away. It was easy just pop a pod in and hit button it also included a nice glass mug to use . It's a nice size compact doesn't take up much counter space at all.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Water tank is too small
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE!!
on September 14, 2022
Posted by: treat
from Arkansas
[This review was collected as part of a promotion.] I absolutely love my Nespresso, it’s the best purchase I’ve made. Very easy to use, and I love the milk frother attachment (:
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple Easy To Use!
on September 14, 2022
Posted by: ElleO
from GA
[This review was collected as part of a promotion.] This is such a great coffee machine. I like that it comes in recycled packaging and it's also made from recycled materials. It comes in tons of colors but I have the dark grey which is lovely. It's just the right size to fit on my kitchen counter. I can brew a variety of
coffees in whichever size I like and It has a removable water tank which I prefer. It's very simple to use and I like that automatically shuts off after 2 minutes. the automatic capsule ejection and The descaling cycle is so easy to use. The coffee taste great and is
done in no time. I would recommend this to anyone looking for a simple easy to use coffee maker.
coffees in whichever size I like and It has a removable water tank which I prefer. It's very simple to use and I like that automatically shuts off after 2 minutes. the automatic capsule ejection and The descaling cycle is so easy to use. The coffee taste great and is
done in no time. I would recommend this to anyone looking for a simple easy to use coffee maker.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA