Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Average customer rating
4.1
(4,004 Reviews)
Rating breakdown 4,004 reviews
5 Stars
2,605
4 Stars
443
3 Stars
148
2 Stars
198
1 Star
610
73%of customers recommend this product.
(
2,253 out of
3,092)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Customer Rating
5
BEST Gourmet Brew at HOME!
on March 31, 2020
Posted by: BluegrassWoman
from Kentucky
[This review was collected as part of a promotion.] Nespresso really DELIVERS on this machine. It's not only pleasing to look at on the counter, it brews some of the most amazing tasting coffee! The house smells like a gourmet coffee shop all the time now. It truly is Heavenly. The machine is easy to operate and easy to set up. Plus it's a breeze to wash up, too. Extremely important to me, I love that you can get different sizes and varieties of pods. I have yet to find one that dissapoints. The Aeroccino ( milk frother) works great, and it's extremely fast. I really appreciate the option of having it hot or cold. This machine has really gone above and beyond in my eyes. It delivers Fast, Easy, Gourmet coffee/esspresso at a moment's notice. I would DEFINITELY recommend for anyone who can appreciate a good quality cup of coffee at home.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Bulky
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great design and features
on April 1, 2020
Posted by: jv2497
from KC, MO
[This review was collected as part of a promotion.] While we'd had a Keurig machine previously, this was our first foray into the Nespresso line of products. Overall very impressed with the packaging, design and functionality of this machine. The footprint is relatively small and it isn't an eye sore to have on the counter. Set up was easy, and it couldn't be easier to use. There are SO MANY different pod types - different sizes, flavors, strengths etc - that it can be intimidating at the onset. To be completely honest though, I do not notice a huge difference between the different pods to my taste, and I imagine that I will just pick one and order that type moving forward. Now for the most important part - the coffee! It is fun to watch the brewing process - the smell is great, and the machine produces a nice "foam" top in my experience which you don't get with other pod-style coffee machines. I really wish that I enjoyed drinking the espresso more than I have so far. The taste experience just isn't enough to draw me away from my standard routine of fresh grounds and an Aeropress. BUT, I will say that we have used this in combination with a milk frother to make latte's/mochas, and we have really enjoyed using it for this purpose. I'd happily recommend to someone looking for a quick espresso fix, but I'd temper your expectations for the final coffee product. I'm sure, however, that you will not find fault with the overall experience of using and owning this machine.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best tasting coffee from a single brewer
on April 8, 2020
Posted by: Troi
from FL
[This review was collected as part of a promotion.] The main thing to know about the Nespresso Vertuo Next Coffee and Expresso Machine, or any Nespresso machine for that matter, is that this thing is for coffee. Other single serving brewers also make other hot beverages like hot chocolate, cider, teas, etc. As Nespresso Vertuo Next is specifically for coffee only, we find it definitely brews a superior cup. Coffee is piping hot and tastes delicious! The look of this machine is sleek and streamlined with the water reservoir in the back. It's so easy to operate. Drop the pod in, press the button once, the machine reads the pod and knows which of the 5 size options needs to be made, and then the magic happens. The machine does make a good bit of noise as it heats up and spins the coffee grounds. Our kitchen is not next to our bedroom so no problem for us. The quality of the coffee taste that comes out is far superior to any other single brewer we've tried. Love that when you open it, the Vertuo Next automatically picks up the used pod, slides it back, and drops it into the center storage container. When the container is full, the used pods can be put in a package to send back to Nespresso for recycling. Awesome! We are definitely sticking with this brewer for our coffee.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
LOVE this machine.
on April 16, 2020
Posted by: Jenn V
[This review was collected as part of a promotion.] I recently replaced my Keurig with this. I couldn't be more satisfied. Great pod options. We had so much fun trying them all deciding which ones were our favorite. Very slim design. It looks great on our countertop. Love the quality of the expressos. Would purchase again!
Pros: Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Written by a customer while visiting Nespresso USA
Customer Rating
4
Impressive design
on April 23, 2020
Posted by: Allie17
from Morrisville, PA
[This review was collected as part of a promotion.] I have been making so many delicious coffees while I’ve had my Nespresso Vertuo coffee maker! I like the long narrow design, it doesn’t take up a wide space on the counter. The built in pod holder is genius! The water reservoir doesn’t seem big but it holds enough water for a few cups of regular coffee. We had a lot of fun making expresso and cappuccino but I’m not sure I have the time for the process every morning. The flavor was bold. I did not like the separate milk frother. It required an additional outlet and I felt it was bulky In comparison to the sleek machine. Outlets are a precious commodity in the kitchen and always needing to unplug another small appliance was inconvenient. I also didn’t like that it was a little more difficult to get my hands on more specialty pods. They weren’t available at my local grocery store and my husband didn’t tell me when we were low until it was too late. I commend Nespresso for their recycling efforts. All the packaging and the pods are able to be recycled. All in all, it makes a great cup of coffee.
Pros: Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of coffee available, Not enough variety of espressos available, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nice Features. Good Design
on April 25, 2020
Posted by: Colbey
from Austin, TX
[This review was collected as part of a promotion.] I like that the unit is well designed and fits into a rather small space. I don't like having things on my counter and so I want products that take up a small footprint. The Vertuo Next meets that need.
There are quite a lot of different pods and types of flavors. I look forward to trying a bunch of them and seeing what is my favorite.
It's a true gourmet brew in the comfort of your home. It wasn't hard to set up and it is easy to clean.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Does not take up too much room on my countertop, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Makes excellent coffee! Fun to use!
on May 19, 2020
Posted by: JennJenn
from SC
[This review was collected as part of a promotion.] I’ve been using this beautiful machine for a few weeks now, and it has not let me down, not once! It is very simple to use and set up was easy. The directions in the manual were clear. It is very simple to clean. The bin that collects used coffee capsules removes completely for easy removal. The capsules are recyclable! You even get a prepaid pouch to sent off your used capsules! The coffee is delicious! This was my first experience using a milk frother. It performed well with no problems. The manual for it says that previously frozen milk will not froth very well, but it did for me. I used 2% milk. I would suggest trying it for yourself. It looks amazing in my kitchen. I would even go so far as saying that it adds a touch of class!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Flippin love it!
on November 25, 2020
Posted by: Regigi
from Dallas, Tx
[This review was collected as part of a promotion.] I got this a few months ago because our college age kiddo kept complaining about our keurig coffee. Holy moly this coffee is so much better! This is so easy to use and the flavor of each cup is outta this world! AND there’s a milk frother! Highly recommend & so does our college coffee connoisseur!
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop, Comes with a milk frother
Cons: Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA