Customer reviews from Nespresso USA
Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Average customer rating
4
(3,857 Reviews)
Rating breakdown 3,857 reviews
5 Stars
2,485
4 Stars
424
3 Stars
141
2 Stars
198
1 Star
609
72%of customers recommend this product.
(
2,170 out of
3,003)
Customer Reviews for Nespresso - Vertuo Next Premium Coffee and Espresso Maker with Aeroccino3 Milk Frother in Black - Gray
Customer Rating
4
Liked how it uses all the pods
on October 4, 2023
Posted by: Starfak
from California,Ca
[This review was collected as part of a promotion.] Best decision I’ve made. Coffee on hand. Ready to go. Easy. Best part of waking up is nespresso in yo cup. 🧐 sounds familiar hummm.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Obsessed
on October 11, 2023
Posted by: JenniferC91
from Bayville
[This review was collected as part of a promotion.] I am so obsessed with this machine it’s amazing and the coffee is superior ! I don’t add milk or sugar just straight and it’s fantastic.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing coffee!
on October 16, 2023
Posted by: Neyden
from Florida
[This review was collected as part of a promotion.] I bought the Vertuo about a month ago, the best investment I have made! Coffee is amazing!!! Machine is one touch away to have a creamy, smooth expresso💕
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
First Nespresso
on October 20, 2023
Posted by: Coffeeislife
[This review was collected as part of a promotion.] I've been wanting to try a Nespresso machine for a couple of years now. My husband surprised me with one for my birthday and I love it! Super easy to use and brews my coffee so quick. The thing I love most is that it's just one cup. I leave for work early in the morning so not having to brew an entire pot of coffee is really nice. Plus, I get to treat myself every morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
The Titan is better and worth a few extra bucks.
on November 7, 2023
Posted by: DoctorRich
from Northwest CT
I replaced a Vertuo Titan that had stopped working with a Vertuo Next. don't like it as well as I like the Titan. The smaller base and cup support is not as secure and I have had cups fall off and break. The top doesn't seal when it is not in use. It makes the same great coffee, no complaints there. But if I had it to do again I would have bought another Titan.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
2
Working Fairly Well
on December 10, 2023
Posted by: Ann in Southworth
from Southworth, WA
[This review was collected as part of a promotion.] We got this one after our Vertuo Plus began having some issues. The light on it kept turning red when we wanted to make coffee despite many cleanings and consultations with the folks at Nespresso. The Next is a little harder to operate, and after just a few cups the light started turning yellow and refusing to make coffee. I was able to fix it by unplugging it and restarting it. I have also vowed to clean it once a week and just did the first cleaning. It seems to be working well now. We saved the other one, which we can get to work with a bit of fiddling around. I like the coffee from both machines very much but could not really recommend it to a friend because of all the cleaning, calling for consultations, looking things up on YouTube, etc. It's definitely easy to use.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, December 11, 2023
Thank you for your review. We understand you were experiencing issues with your Vertuo Next machine. We are delighted to learn our machine experts provide you with useful troubleshooting tips. Both your machines come with at least a one-year warranty and a lifetime of troubleshooting. We also offer repair & replacement options via our Assistance Service Program. Please do not hesitate to contact us should you need further assistance. We’re available 24 hours a day and 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful looking machine
on December 10, 2023
Posted by: Gift
from South Florida
[This review was collected as part of a promotion.] Bought it for my daughter and she loves it. Make’s awesome coffe. Better than any coffee we ever had. Love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this Vertuo
on December 29, 2023
Posted by: Monica
from Anaheim, CA
[This review was collected as part of a promotion.] I love this machine. It’s sleek and works well!!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA