Customer reviews from Braun
Nespresso - MultiServe Plus 10- Cup Pod Free Drip Coffee Maker, 7 Brew Sizes / Hot & Cold Brew & Hot Water for Tea - Stainless Steel
Average customer rating
4.7
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
44
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
3
25%of customers recommend this product.
(
1 out of
4)
Customer Reviews for Nespresso - MultiServe Plus 10- Cup Pod Free Drip Coffee Maker, 7 Brew Sizes / Hot & Cold Brew & Hot Water for Tea - Stainless Steel
Customer Rating
5
Such a great coffee machine!
on February 27, 2024
Posted by: kmadlynn
[This review was collected as part of a promotion.] I had been using a pod system coffee maker and just wasn't happy with the brew of the coffee. I am so happy with this drip coffee machine, it exceeds my expectations. I love all the different settings, especially being able to make different sizes of coffees. I love using the cold brew setting, my cold brew cup of coffee tastes amazing! Setup is super easy and I love the timer feature as well!
Written by a customer while visiting Braun
Customer Rating
1
E 21 error impossible to fix
on March 29, 2025
Posted by: AlexandraButron
after less than 2 years of use the screen shows E21 and does not work
so Frustrating . I used to love Braun products but this coffee maker has something wrong.
so Frustrating . I used to love Braun products but this coffee maker has something wrong.
No, I would not recommend this to a friend.
Response from BraunBy Delonghi, April 1, 2025
Hello,
We apologize for the frustration you're experiencing with your coffee maker. We understand how disappointing it can be when a product doesn’t perform as expected, especially after less than two years of use. The "E21" error typically indicates a specific issue that can often be resolved through troubleshooting. Please contact our customer support team at 1-888-977-3578, Monday through Friday between 9 a.m. and 8 p.m., and they will assist you in diagnosing the problem and finding the best solution. We truly appreciate your patience and look forward to helping you resolve this issue as quickly as possible. Thank you for being a valued customer
We apologize for the frustration you're experiencing with your coffee maker. We understand how disappointing it can be when a product doesn’t perform as expected, especially after less than two years of use. The "E21" error typically indicates a specific issue that can often be resolved through troubleshooting. Please contact our customer support team at 1-888-977-3578, Monday through Friday between 9 a.m. and 8 p.m., and they will assist you in diagnosing the problem and finding the best solution. We truly appreciate your patience and look forward to helping you resolve this issue as quickly as possible. Thank you for being a valued customer
Written by a customer while visiting Braun
Customer Rating
5
Elevate Your Brew
on March 3, 2024
Posted by: caerhey
[This review was collected as part of a promotion.] The Braun MultiServe Plus Drip Coffee Maker is a versatile and convenient addition to any kitchen, offering a range of brewing options to suit every coffee lover's preferences. With its customizable brew strength and size settings, including single cup, travel mug, and carafe options, it ensures a perfect cup every time. The sleek design and intuitive interface make operation effortless, while features like the freshness indicator and programmable timer enhance the brewing experience. Whether you're brewing for one or a crowd, this coffee maker delivers consistently delicious results, making it a standout choice for coffee enthusiasts.
Written by a customer while visiting Braun
Customer Rating
5
So good.
on February 25, 2024
Posted by: dewy_dweeb
[This review was collected as part of a promotion.] This machine made the best hime cup of coffee I've had...ever. My suggestion to users is to read all the directions first because you have to descale, soak filter, and set up the machine before using. It has settings for hot coffee and cold brew which I love for warmer weather. My only tiny complaint is that their scoop doesn't fit easily into a generic plastic container where I store my grinds (see picture). I can always use a different scoop tho!
Written by a customer while visiting Braun
Customer Rating
1
Better off with a Mr Coffee
on February 15, 2025
Posted by: scott11111111
I hate that the drip stop turns the coffee pot off. I have to wait for the entire pot to brew before I can get a cup.
No, I would not recommend this to a friend.
Response from BraunBy Delonghi, February 18, 2025
Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Written by a customer while visiting Braun
Customer Rating
5
I am in love
on March 24, 2024
Posted by: krisy1301
[This review was collected as part of a promotion.] First let’s discuss how stunning and sleek this coffee maker is. It’s gorgeous and modern. Goes great in a modern home with stainless steel appliances to match. It has so many features that you just cannot get from a regular coffee maker. Want a cup of coffee? Iced or hot? A whole pot? This fantastic contraption can do it all! It’s amazing! All you need is your favorite coffee brand and you can have that beautiful brewed cup (or two, three or more!) right in your own home. It’s a keeper and I’m so glad to have one in my home. Get this and you won’t be sorry!
Written by a customer while visiting Braun
Customer Rating
4
Great brewing options.
on April 26, 2025
Posted by: SusieQ62
Makes perfect coffee with gold selection. Love that you don't have to use pods for single server. Love that I can make half pot of coffee.
Written by a customer while visiting Braun
Customer Rating
4
Great coffee maker
on February 26, 2024
Posted by: iamkrystelg
[This review was collected as part of a promotion.] This is a nice sized coffee maker. I like the fact that you can just have hot water for tea. You can make ice coffee or a cold brew. It brings its only coffee filter. I like that it has a charcoal water filter. I like that the water container is a basket with a handle. The only 2 cons I notice was there’s no place for the measuring spoon that’s provided to attach right on to the machine. Also this doesn’t take any coffee pods if you’re into that.
Written by a customer while visiting Braun