Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine and Aeroccino Milk Frother in Black - Titanium
Average customer rating
4.8
(533 Reviews)
Rating breakdown 533 reviews
5 Stars
455
4 Stars
50
3 Stars
16
2 Stars
0
1 Star
12
90%of customers recommend this product.
(
106 out of
118)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine and Aeroccino Milk Frother in Black - Titanium
Customer Rating
5
i love this machine.
on February 18, 2022
Posted by: maggief4296
i love this machine. im a huge coffee lover and drink it everyday, but my fiancé only drinks it occasionally so a big pot of coffee isn't the best for us. the nespresso is amazing because unlike a keurig it makes iced coffees, hot coffees, single shots, double shots, different size coffee brews, etc. my favorites are the double espresso scuro, the new mocha fudge flavor, bianco forte, and an all time favorite that was limited edition: CAFE DE CUBA <3 and pro tip, use your nespresso machine to make the greatest at home espresso martinis, a lot of people will use cold brew but use your nespresso to keep the cream on your martini :)
Written by a customer while visiting influenster.com
Customer Rating
5
By far the best
on February 16, 2022
Posted by: charmini37
By far the best purchase I’ve made, I can not start my morning until I get my cup coffee, the Nespresso machine makes a delicious cup of coffee, very creamy and strong I love it so much! It tastes better than any coffee place. Nespresso Vertuo Next Coffee and Espresso Machine Bundle
Written by a customer while visiting influenster.com
Customer Rating
4
This is an excellent
on February 16, 2022
Posted by: pamelab100
This is an excellent little machine. It makes a nice rich espresso. I have to remove a star for the frother. You cannot even fill it to the max line or it will overflow. This is inconvenient, when you are making a larger drink and have to use the “min” fill line twice. Other than that, it has been a great machine and I would recommend it.
Written by a customer while visiting influenster.com
Customer Rating
5
This is my second
on February 16, 2022
Posted by: soposter
This is my second favorite nespresso machine. I prefer the original line for lattes and espresso. But this is good for me and my roommate as she prefers coffee
Written by a customer while visiting influenster.com
Customer Rating
5
A similar model to
on February 15, 2022
Posted by: MichelleM
A similar model to the Nespresso Virtuo Next, with some slight differences. The Plus model came out before the Virtuo Next, but they share a lot of similarities in design and function. Both are Virtuo/VirtuoLine models, they brew coffee or espresso, and they use the Virtuo-specific capsules. They brew using the same centrifusion technology, where the capsule rotates inside the machine to produce perfectly blended coffee that is ground with hot water. So, you’ll get the same perfect cup of coffee with either machine.
The Differences are mostly slight and independent of function. (1) Size: The VirtuoPlus (tagged/reviewed here) is slightly taller and wider than the VirtuoNext. (2) Water Storage: The water reservoir of the Plus is a tad larger (like 3-5 oz), and it can move to different places. The water reservoir swivels so that it can be positioned left, right, behind the machine. This is unique to the Plus model. (3) Brew Sizes: The Plus can brew 5 cup sizes, but it cannot brew a carafe (18 oz) like the Virtuo Next model. (4) Opening: this Plus model is easier to open, using push access from the top of the machine. The Virtuo Next has to be unlocked/locked via swivel and a tight seal can be tough for some. (5) The Plus does not connect to Bluetooth and WiFi for software updates.
Overall, the Nespresso VirtuoPlus is great machine, and it makes a perfect cup of coffee. It has both similarities to and differences from the other Virtuo models that may make this the right machine for you. #coffee #espresso#coffeeaddict #nespresso #virtuoplus Nespresso VertuoPlus Coffee Maker and Espresso Machine Bundle
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect for those with Weak or Painful Hands
on February 13, 2022
Posted by: Pierre
from Palo Alto, CA
I thought I would have to give up coffee. Too much pain and trouble with fear of burning myself. 2 light touches will mechanically open and shut the top. Only the cup support needs cleanng. Is sleek, slim, and space saving. Oh did I say the coffee is delicious. I have tried Keruig&Starbucks machines and pods but couldn’t get the rich flavor I enjoy. I especially love this pod system that measures out different coffe/espresso ammounts. I came into the store intent on buying a different machines but a very knowledgeable sales person set me up with all I need. I added their mild frother and I have never enjoyed my morning coffee as I do now. Thank you.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
2 machines died in less than 2 years.
on February 13, 2022
Posted by: Bob
from Arizona
We have had 2 Vertuo Plus machines that have lasted 11 months then died. Today I was told that my issue was over heating or the thermal unit was bad. Both times the machine stopped working was after sitting for 24 hours. Both times Nespresso offered to repair the machine. So what do I do while you are repairing the machine? How long will it take? Note, we have different Vertuo model in our 2nd home that is at least 3 or 4 years old. No issues. Something about the Veruo Plus that does not seem to work for us.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katherine T., Customer Service, February 14, 2022
Thank you for your review. We understand how frustrating machines issues can be, and we are glad to see a Coffee Specialist was able to replace your VertuoPlus machine. If you have any questions or concerns about your new Vertuoline machine, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week, or visit Nespresso.com/help for troubleshooting tips.
Written by a customer while visiting Nespresso USA
Customer Rating
5
10/10 love my Nespresso
on February 12, 2022
Posted by: farwaaablog
10/10 love my Nespresso machine. I look forward to breakfast everyday especially for my morning coffee ☕️ i didnt even know your supposed to clean it from the inside. I just finished “descaling” it with the liquid that you have to purchase separately. Overall the coffee taste great, there are soo many different flavors and brews you can checkout at the Nespresso boutique. The machine is super easy to use do you just pop the espresso pod then and hit the start button the froth machine it’s OK. Overall I love the Nespresso machine. My favorite coffee pods are caramel and vanilla custard. 
Written by a customer while visiting influenster.com