Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine and Aeroccino Milk Frother in Black - Titanium
Average customer rating
4.8
(533 Reviews)
Rating breakdown 533 reviews
5 Stars
455
4 Stars
50
3 Stars
16
2 Stars
0
1 Star
12
90%of customers recommend this product.
(
106 out of
118)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine and Aeroccino Milk Frother in Black - Titanium
Customer Rating
5
Love this product.
on April 11, 2024
Posted by: lesliej60
After visiting London, we were hooked on the Nespresso machine coffee. Not just the coffee but the Expresso is great for iced coffee. We are in love.
Written by a customer while visiting influenster.com
Customer Rating
5
Love
on April 11, 2024
Posted by: charityj6
This is one of my guests favorites. Everyone uses it when they come to visit me. The espresso taste amazing and if you know some good recipes you can make it just like your favorite baristas do! The cleaning is sooooo easy!
Written by a customer while visiting influenster.com
Customer Rating
5
Best ever
on April 9, 2024
Posted by: michelleb1046
Best thing ever! Can make my fancy coffee drinks from home for cheap and healthier options. Best thing we have in the kitchen if you ask me! Definitely recommend
Written by a customer while visiting influenster.com
Customer Rating
5
Mornings hit different
on April 8, 2024
Posted by: LawrenceK
Nespresso has transformed my coffee routine with its user-friendly machines, delivering consistently superb coffee in a range of strengths and cup sizes. Whether I'm craving a bold espresso shot to kickstart my day or a smooth lungo for a leisurely afternoon break, Nespresso offers a diverse selection to suit every preference. Nespresso has truly mastered the art of customizable, high-quality coffee enjoyment. Highly recommended
Written by a customer while visiting influenster.com
Customer Rating
3
Broken Carafe & Missing Drip Cup from the get go!!
on April 8, 2024
Posted by: SherL33
from Kentucky
Was so excited to receive the Vertuo Plus as a housewarming gift only to open the new box to a cracked carafe and no drip cup even in the box. How disappointing that a part didn’t actually make it the box. I wouldn’t care about the drip cup if I was making coffee but feel it’s absolutely needed for the espresso. Hopefully these issues can be resolved, I would have given a 5 star rating otherwise. I fell in love with my daughter in law’s machine this Christmas.
I would recommend this to a friend!
Response from Nespresso USABy Kena, Customer Service, April 9, 2024
Thank you for your review. We’re dismayed to learn that your VertuoPlus arrived with a cracked carafe, and a missing drip tray. We sincerely apologize for any inconvenience. Our goal is to ensure complete customer satisfaction and deeply regret when that is not the case. We would be happy to provide further assistance, and kindly ask that you contact us at 800-562-1465. We’re confident that we’ll come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee
on March 30, 2024
Posted by: esmerc4
I love the design. Very easy to clean. Love my coffee. A little expensive but it was for sure worth the price. Love Love my nesspresso with my colombian coffee
Written by a customer while visiting influenster.com
Customer Rating
5
Best coffee I’ve ever had.
on March 29, 2024
Posted by: jessicah270_7650
Nespresso has changed coffee for me. I no longer need to go get take out coffee or sit in a coffee shop. My coffee and espressos at home are amazing. I love the milk frother it comes with to make perfect lattes at home. Definitely is better than my hand frother. Cleaning the machine is a breeze. The cost of the pods really isn’t that bad compared to a latte from the coffee shop! So easy to make espresso!
Written by a customer while visiting influenster.com
Customer Rating
5
The best coffee machine!!
on March 28, 2024
Posted by: bethanyh01
The best coffee machine I’ve ever had!! It’s so easy to clean out and the design is so good it doesn’t look like clutter. You have different brewing options so you can make whatever you fancy.
Written by a customer while visiting influenster.com