Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine and Aeroccino Milk Frother in Black - Titanium
Average customer rating
4.7
(371 Reviews)
Rating breakdown 371 reviews
5 Stars
314
4 Stars
32
3 Stars
13
2 Stars
0
1 Star
12
90%of customers recommend this product.
(
106 out of
118)
Customer Reviews for Nespresso - VertuoPlus Deluxe Coffee & Espresso Single-Serve Machine and Aeroccino Milk Frother in Black - Titanium
Customer Rating
4
Excellent Coffe
on September 23, 2021
Posted by: Lea13
from California
Bought another to replace my old one that wore out. It is my favorite way to enjoy coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I should have bought one sooner!
on October 6, 2021
Posted by: Lpf2425
from Houston
I have wanted a Nespresso for 20 years. After a rough year I decided to treat myself, and I should have done it sooner! I love my Vertuo Plus and recommend it to everyone. It makes fantastic coffee and espresso and brews consistently.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Replaced my Breville with this DeLonghi. Love it!!
on October 7, 2021
Posted by: MarcM
from Boynton Beach, FL
My wife and I were treated to a few cups of Nespresso while visiting our friends and I immediately fell in love. I first bought the much less expensive Breville but thought it was cheaply made so I returned it and bought this DeLonghi, which our friends have. What a perfect machine. It simply works simply, perfectly, and easily and produces perfect cups of coffee each time. If I have any complaint it would be that the coffee doesn’t come out absolutely steaming, piping hot—it’s definitely hot but I wish it was even hotter.
I would recommend this to a friend!
Response from Nespresso USABy Katy R., Customer service, October 8, 2021
Thank you for your review, Marc. The temperature of your VertuoLine capsules is controlled by the information programmed into the barcode of each blend. You may, however, pre-heat your mug of choice by running a cleaning cycle with your XX machine. Instructions for this can be found on Nespresso.com/help, and you may contact us any time at 800-562-1465 with any additional questions. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
This review will be
on November 10, 2021
Posted by: colleen9
This review will be short bc I wrote a very long detailed one that this site said it couldn’t print due to a bad word which I didn’t but wouldn’t let me edit it. I LOVE this machine. It’s sleek and modern in black n white, takes up very little counter space, and the water tank holds at least 3-4 large mugs for my coffees. It’s easy to empty capsules that get automatically put into a bin to be dumped and recycled later. Everything is simple and easy and precisely perfect each and ever time. There’s never a fail. I like the medium blends the best. Especially the new fruity ones and the coconut.
Written by a customer while visiting influenster.com
Customer Rating
5
I fell in love
on November 28, 2021
Posted by: member29020
I fell in love with the compact slim designs.cons is that you can’t find pods everywhere. I would try to make the water hotter. the pods are reasonable compared to others. I would recommend it for strong coffee lovers
Written by a customer while visiting influenster.com
Customer Rating
5
I love it!
on December 2, 2021
Posted by: RioGirl
from Beaverton, OR
I got it as an early bday gift from husband just couple of weeks ago! I’ve wanted on since my first Nespresso experience 3 yrs ago, but wouldn’t buy it for myself since our regular coffee maker works just fine!
The difference however between a drip and Nespresso isn’t even a fair comparison! If you’re looking to add a little indulgence to your day, this is it!
The difference however between a drip and Nespresso isn’t even a fair comparison! If you’re looking to add a little indulgence to your day, this is it!
I would recommend this to a friend!
Response from Nespresso USABy Lisa A, Customer Service, December 4, 2021
Thank you for your review, RioGirl. We are thrilled to learn you are enjoying your VertuoPlus Deluxe machine that you received as a birthday gift. We recommend running the first time use / clean mode procedure of your machine once a week, to assist with keeping the taste, texture, body and aroma in each brew, in addition to flushing out any coffee granules from the head of your machine. If you need assistance with your VertuoPlus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nespresso! The
on December 6, 2021
Posted by: melissae5
Love my Nespresso! The variety of flavors are excellent and i definitely couldn’t go a morning without having my coffee. My husband even loves it. The milk frother does a great job and the two settings from hot and cold are great options. It is worth the money
Written by a customer while visiting influenster.com
Customer Rating
4
I LOVE this. I
on December 8, 2021
Posted by: imjust_emily
I LOVE this. I have both this and my B70 Keurig and I prefer the coffee from this. My only complaint is how expensive the pods are! That is why I only use this on occasion because the pods for my Keurig are a bit more affordable for the everyday.
Written by a customer while visiting influenster.com