Customer reviews from breville.com
Breville - Smart Oven Air Fryer - Black Stainless Steel
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
258
4 Stars
48
3 Stars
19
2 Stars
21
1 Star
20
87%of customers recommend this product.
(
280 out of
323)
Customer Reviews for Breville - Smart Oven Air Fryer - Black Stainless Steel
Customer Rating
3
Great Oven yet Door Hinge Assembly Flaw
on January 14, 2024
Posted by: Sandy
Have had this oven for less than two years, and while it is wonderful in terms of its cooking features; the door hinge has never worked due to the left hinge not being mounted properly. The hinge rubs, squeaks, and hangs up while opening and closing the door. I probably thought it was going to ‘work itself out’, but it didn’t, and have just gotten used to it, but was disappointed in the quality of assembly.
I would recommend this to a friend!
Response from breville.comBy Customer Service, January 17, 2024
We're sorry to hear of your experience with the appliance. We do see you were able to contact a representative, and that they were able to assist you. Thank you for allowing us to resolve the situation for you. Please reach out if other issues or questions arise. We'll be happy to help.
Written by a customer while visiting breville.com
Posted by: Sherrie
Verified Purchase:Yes
I think this oven has been over rated. It doesn't matter what you use on the crumb tray, it does not come clean. I also find it heats up the kitchen more than my stove oven. Not impressed with this product
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, January 25, 2024
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: Eric
Verified Purchase:Yes
This was a Christmas gift and I have used it several times with different functions. I took the toaster out of the kitchen because it toasts so well. The air fry function is very powerful and the slow cook function also works well. Everything I have tried is great and I especially appreciate that it is easy to adjust time and temperature from the default settings for each function.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: KATHY
Verified Purchase:Yes
LOVE IT!!! Works like an actual oven… it is smart.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: JOEL
Verified Purchase:Yes
I am happy with my smart oven, I do have two things I don't like. The function screen lighting makes it difficult to read, especially if you are not at eye level with it. If you are looking up at it, the read out disappears.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
Great until the door started malfunctioning.
on February 18, 2024
Posted by: Lemon62
About 2 weeks after one 1 year warranty period had passed, the door started making a horrible nails on a chalkboard sound when opening and closing. I hoped it would get better but unfortunately it got worse. Disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com
Posted by: Mr.Shine
Verified Purchase:Yes
The Breville Oven is EXCEPTIONAL. I don’t use my actual oven for anything besides larger food products. The oven lets me make healthy snacks, cuts my cooking time in half with the quick heating system, and is efficient. Definitely a game changer!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Shannon
Verified Purchase:Yes
Been very happy with the oven!
I would recommend this to a friend!
Written by a customer while visiting breville.com