Customer reviews from breville.com
Breville - Smart Oven Air Fryer - Black Stainless Steel
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
258
4 Stars
48
3 Stars
19
2 Stars
21
1 Star
20
87%of customers recommend this product.
(
280 out of
323)
Customer Reviews for Breville - Smart Oven Air Fryer - Black Stainless Steel
Posted by: JOYCE
Verified Purchase:Yes
I LOVE this new mini oven. The only reason I didn't give it a 5 is because the toast function is a little slow. It takes a bit longer to make toast than a regular toaster. If I had toast every day, it might impact my decision. But the unit is so fantastic for the rest of it's uses that I can overlook the slow toasting. Today I got mini quiches for breakfast at a cafe. I wanted to warm them up. Warming pastry in a microwave is just gross, so I would have had to heat up my regular oven to put two tiny quiches in to warm. The HEAT function on the BREVILLE had them warmed in minutes, way before my full size oven would have even come up to temp.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
4
So many functions!
on September 17, 2019
Posted by: pvaz104
from North Cape May, NJ
[This review was collected as part of a promotion.] I really like that this oven has so many functions. It almost completely eliminates the need for multiple small appliances taking up space on my countertop.
The oven is large and heavy and the design looks really nice and sleek. The included accessories are well made and easy to clean. I don't put them in the dishwasher, I just wash them with very hot water and they clean up nicely. I would have been over the moon happy if this oven had a self cleaning mode.
The LED display is bright and easy to read. The power cord is heavy duty and has a ring attached to make it easier to unplug it. The cord did get warm after using it for a while, but not alarmingly so.
This oven gets very,very hot on the outside, but it does not heat up the kitchen like my regular stove does. The handle to open it runs the entire length of the cooking space and it does stay somewhat cool to the touch.
I have found that using several of the modes, like toast, bagel, air fryer, does take more time than usual, but that's okay with me since I don't have to run multiple appliances.
For me, this oven took a bit of getting used to. It was hit or miss a few times with temperatures, but if you keep an eye on it, it's easy enough to get the timing and temperatures right.
The oven is big enough for many meals, but I would have preferred a larger width for some of my wider baking dishes. I really like that when you open the oven door it has an auto eject where the rack comes partially out automatically. Just be sure to open the door slowly if you care cooking anything with excess liquid.
I love how quickly the oven heats up. It takes no time at all and when you set the time and temperature, the countdown does not begin until it is preheated. I really like that.
The reheat and warm options get leftover food hot without drying it out. The only function I am not a fan of is the slow cooker mode. I have found I have better results using my actual slow cooker.
Although this will not make me stop using my regular oven, it has so many different settings that I can cut down on turning it on and this oven will be great during the holidays for extra cooking space.
Written by a customer while visiting breville.com
Customer Rating
3
Don’t get the painted version. Paint blisters and peels
on August 11, 2023
Posted by: Linda
I’m a bit conflicted about how many stars to give this oven. I really like it and use it daily. There are only two of us and it’s perfect for making small meals. I rarely turn on my full size range. I also love the versatility of it: air frying, baking, toasting…. It does it all. However, I got the black version and there’s an issue with the paint. Heat escaping from around the door is causing the paint to blister and flake off. I wish I’d purchased the stainless steel version
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: JZ
Verified Purchase:Yes
Constant electrical noise when plugged in and in sleep mode. Drove us crazy. Returned it and got another one. Same thing. Returned that as well
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, May 25, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
1
Paint is chipping. Don’t buy color finished units.
on August 4, 2022
Posted by: Yvonne
Purchased a black stainless steel air fryer oven about one year ago. Third Breville oven. Was excited to use. The past few months the paint finish has started to chip away near the door edges. Not pretty. First time not buying a stainless steel unit. Will not buy a color finished unit ever again.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, August 5, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: Lynne
Verified Purchase:Yes
Believe all the other review regarding the high pitched whine when the machine is OFF. Breville CS replaced my unit and the next one had the SAME PROBLEM! Obviously this is a known issue but they continue to sell the product. As far as the actual oven- it works great and I would rebuy IF they actually fix the problem!
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, September 1, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
1
High pitched noise
on January 31, 2021
Posted by: Josh
The oven emits a high pitched noise while not in operation. I replaced the unit once. The second oven was even louder. I will be returning the replacement unit for a refund.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, February 1, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: A from VT
Verified Purchase:Yes
After multiple defective units, we had to ask for a refund. First new one stopped keeping temp well, got repaired and sent which arrived home dented. New one was sent in it place and it made a continuous high pitch sound which would stop only if we unplugged it. 2 replacements for this had the same issue. So this oven can work well but lot of trouble shooting is needed. I hope you are able to fix it. Because it really tainted the breville name for us.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, May 19, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com