Customer reviews from breville.com
Breville - Smart Oven Air Fryer - Black Stainless Steel
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
258
4 Stars
48
3 Stars
19
2 Stars
21
1 Star
20
87%of customers recommend this product.
(
280 out of
323)
Customer Reviews for Breville - Smart Oven Air Fryer - Black Stainless Steel
Posted by: Jane
Verified Purchase:Yes
I love this Breville toaster oven/air fryer. I use it every single day. The temp is accurate, it is sturdy and well made. I can’t say enough good things about it.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Beegirl CA
Verified Purchase:Yes
I have been wanted an air fryer for a while now and decided upon the Breville. I like that it sits on my counter and I can use it for so many things. I toast, bake, air fry, etc. The only thing I wish you could do is buy extra fry baskets for it. They are not available, only for the more expensive oven.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: CarolE
Verified Purchase:Yes
So much more convenient to use than my big oven but the biggest reward is that I'm now saving all that gas that my big oven would have used. Given the very high cost of natural gas currently in California, this Smart Oven Air Fryer will be saving me a ton of money!!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
2
Smart Oven Air Fryer
on March 19, 2023
Posted by: Mary
I ordered the Smart Oven Air Fryer in the spring of 2021 in the Champagne color. This oven replaced a smaller Breville oven that I owned. I received the product in December 2021. For the most part the oven works quite well and I've been pleased until the door began making noises. I contacted Breville to get the name of a high heat lubricant I could use so the door would operate smoother. I was given the option of returning the oven for a re-manufactured oven. I was opposed to a re-manufactured unit. While on the Breville sight I began noticing that bottom drawers on all the smart ovens in the pictures .........that were all closed flush with the unit. Mine didn't look like that at all! At the time I received the product I thought it a very strange design but figured Breville must have a reason and let it go. But my friends with Breville Smart Ovens bottom drawers all close flush with the unit. So I'm curious if anyone else has a drawer design like mine? I've only owned this product from Dec 2021 to March 2023. Perhaps the design changed??
Upon reading other comments another person also had a bad sounding door and then her oven stopped working!
I own the Breville stand mixer and electric tea kettle all in the champagne color. Now I have to decide if I should fork out another $$$ for a new Smart Oven/Air Fryer. A re-manufactured product is just a road I don't want to travel........sounds like more problems down the road eventually.
Upon reading other comments another person also had a bad sounding door and then her oven stopped working!
I own the Breville stand mixer and electric tea kettle all in the champagne color. Now I have to decide if I should fork out another $$$ for a new Smart Oven/Air Fryer. A re-manufactured product is just a road I don't want to travel........sounds like more problems down the road eventually.
Response from breville.comBy Consumer Support, March 20, 2023
Please make sure that the crumb tray is inserted correctly. Here's a video that may help: https://www.youtube.com/watch?v=MLzctgO8WZY
If you continue to experience issues with it, please feel free to send us an email to askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
If you continue to experience issues with it, please feel free to send us an email to askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
Written by a customer while visiting breville.com
Customer Rating
3
Timer stopped working
on March 20, 2023
Posted by: Rhonda
I really love this oven but the timer has stopped working and when you have it on bake it turns off in ten minutes. I have read online that others have had the same issues.
Response from breville.comBy Consumer Support, March 21, 2023
We're sorry to hear of your experience with the appliance. We do see you were able to contact a representative soon after posting this review, and that they are assisting you. Thank you for allowing us to help resolve the situation for you. Please reach out if other issues or questions arise. We'll be happy to help.
Written by a customer while visiting breville.com
Posted by: hreeves
Verified Purchase:Yes
Very well designed. The controls are intuitive-- easy to make selections (bake, toast, broil) and then to adjust time and heat. The small extension in the back allows for a 13" pizza pan (included) and the light turns on automatically near the end of the toast cycle so you can see if the time was adequate.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Suzie
Verified Purchase:Yes
We're well pleased with our dual purposed Breville, makes best toast and air fries delicious tots, chicken or fries.
Just wish it was a little higher in height for baking,etc
Just wish it was a little higher in height for baking,etc
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Chris
Verified Purchase:Yes
Toaster oven/air fryer has been a great addition to our kitchen!
I would recommend this to a friend!
Written by a customer while visiting breville.com