Customer reviews from breville.com
Breville - Smart Oven Air Fryer - Black Stainless Steel
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
258
4 Stars
48
3 Stars
19
2 Stars
21
1 Star
20
87%of customers recommend this product.
(
280 out of
323)
Customer Reviews for Breville - Smart Oven Air Fryer - Black Stainless Steel
Customer Rating
5
Awesome Oven - Breville Customer Service is Outstanding
on December 23, 2019
Posted by: Gary G.
This is an awesome oven. We use it quite often. Love the airfry setting for frying items with very little oil (light spraying). We have also used the airfry setting and basket for cooking a spatchcock chicken. A lot faster than heating up the big oven. There are other things we haven't tried with the oven yet, but will get there. We did run into a minor issue with the oven. Reached out to Breville customer service and they were fantastic!! They stand behind their products (because of past experience we did not hesitate to upgrade from an older Breville oven to the newer Air Fryer and it is great to see that their customer service is still outstanding).
Written by a customer while visiting breville.com
Customer Rating
5
Amazing
on September 18, 2019
Posted by: Lm124906
from Columbus ohio
[This review was collected as part of a promotion.] This air fryer is amazing. It is big enough to cook everything I need for my large family at once. It is a modern design and made durable and classic looking. It doesnt take up to much space on my counter top. It has numerous different cooking options such as for pizza and numerous extras you can buy for it like pizza pans and utensils. I love how quick it cooks and that it heats to 480 degrees. I highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
4
Love the oven; wish it were easier to clean
on September 7, 2020
Posted by: Susan P.
I Already had a Breville oven, but when saw the air fryer came white, aka sea salt, I had to get it. Love it. I mostly cook on convection which crisps up my vegetables and makes the top of my pizza nice & bubbly. I used the air fryer once, and I was a little too afraid it was getting the cabinet above the air fryer quite hot. It is still 8 inches away from the cabinet but it was getting very warm. It's also very loud when you have the air fryer running, so I don't really use that feature. Convection works just great. My only complaint is the black pan that comes with it is impossible to clean. I have tried everything from Dawn to the Magic eraser and grease just does not come off. I've run it with the dish washer countless times and it's still sticky and greasy. It's a real problem because I'm ready to throw out the pan and I don't know what to replace it with.
Written by a customer while visiting breville.com
Customer Rating
5
perfect addition to your kitchen. you will use it a lot
on January 17, 2021
Posted by: Mari Kay
Verified Purchase:Yes
this is a great oven for a ton of things. toast, roasting, air frying which I had never done before, reheat function is awesome instead of micro, baking I make a small lasagna in it when my kitchen was being remodeled and I didnt have an oven. Oh and cookies too. Which by the way turned out perfect as I got waylaid helping one of the contractors, but since it stopped when the time was up they were perfect, not burned. I wondered how much I would use it when my kitchen was done and for me and my husband I use it almost every day. Baked potatoes are great as it heats up fast and convection speeds up the time. Preheats quick. Good size for fairly large dishes. Pizza is perfectly done and crisp. I have air fried potatoes and chicken thighs. Delish!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Quality design! worth it!
on September 21, 2019
Posted by: Annete
from Albuquerque, NM
[This review was collected as part of a promotion.] I've been using it daily since I got it and I'm very pleased. It has many features that makes it a must in your kitchen. This model has everything. It's a toaster, oven, broiler, convection oven and my favorite feature, an air fryer. It works great, looks good. I roasted a whole chicken and it was unbelievably tender and flavorful and very quickly cooked. This is a wonderful utensil of easy cleaning, elegant, functional and practical for everything! A must in kitchen!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Awesome Oven with Lots of Extras
on September 18, 2019
Posted by: kshirk
from Stevens, PA
[This review was collected as part of a promotion.] Lots of extras, and some unique features. First, the extras: 13-inch non-stick pizza pan, 2 different size racks (one for baking, one for broiling), 11'x13' enamel roasting pan, air fry basket, crumb tray, detailed instruction book, and recipe cards. As for the unique features: a unique "Assist Plug" (designed with a finger hole for easy removal from the power outlet), several convenient cooking presets, and my personal favorite .. a magnetic auto-eject rack.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Does it all
on September 25, 2019
Posted by: Allison
from FL
[This review was collected as part of a promotion.] This is a fantastic appliance. It does practically everything and can replace several appliances. The air fry function puts out crispy and evenly cooked food. The convection makes everything cook evenly and fast. You can cook a whole frozen pizza. The dehydrator function works great. I live in a hot climate and it's much nicer using this rather than heating up the whole house with the full size oven. Really great product and I'm very impressed.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
2
Worked fine when it was brand new
on February 24, 2021
Posted by: Rob
Unit is about 2 years old and the convection fan no longer works properly. Breville would not support service to a US Military address. So brevilles top of the line oven will no longer work after 2 years of use.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, February 25, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com