Customer reviews from breville.com
Breville - Smart Oven Air Fryer - Black Stainless Steel
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
258
4 Stars
48
3 Stars
19
2 Stars
21
1 Star
20
87%of customers recommend this product.
(
280 out of
323)
Customer Reviews for Breville - Smart Oven Air Fryer - Black Stainless Steel
Customer Rating
2
Great oven with one huge flaw
on July 10, 2025
Posted by: John
I'm really disappointed in the tray mechanism. It uses a magnet to pull the tray in and out -- but it really doesn't work. There is so much friction on the magnetic plates that it's not worth the trouble and I've moved the tray down a level to avoid it entirely. And haven't gotten any solutions from Breville on how to fix this -- it appears to be more feature than bug in their eyes.
No, I would not recommend this to a friend.
Response from breville.comBy Breville Support, Breville Consumer Support, July 11, 2025
We're sorry to hear about your experience. Thank you for your review and your feedback. We'll definitely pass this on to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: Bruce
Verified Purchase:Yes
This is the second one of these we've owned. The item gets very heavy use and always cooks well. My only quibble with the way it works is that the toast settings could be a bit better; in order to get medium toast, I need to use 5 or 6 instead of 4. It is, however, missing a useful feature for a product this high-end and more expensive than most: A self-cleaning feature. It's not enough to just wipe the inside of the oven, eventually grease build-up becomes hard to remove. Self-cleaning would solve this.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Oh mmmm GEEEE
on September 4, 2025
Posted by: Jamib
I’ve had this a few months now and it’s one of my fav ever Breville products (next to my expresso machine). Even heat saves time and energy from heating the house. Preheats in minutes! Oh m gee.
Written by a customer while visiting breville.com
Posted by: DKB
Verified Purchase:Yes
This is the second Breville we've owned. Loved our Breville Mini Oven, but it died after 5 years of heavy use. This Breville takes longer to cook everything. I really miss the "a bit more" button. The beeps when the cook is complete are far too loud. I'm not wowed by the air fryer feature and would consider going back to the Smart Mini Oven instead.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, November 19, 2025
We're sorry to hear of your disappointment. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: Ted
Verified Purchase:Yes
This is my second Breville oven. I had my first Breville oven for roughly 15 years. My wife and I used it more often than our wall oven. As most of our meals are just for two it made no sense to heat up the whole kitchen with a large oven for most of our meals. Our original oven was working just fine but we felt that it was time for a change. We donated the old oven to a needy family and we purchased a new Breville because I wanted the “air-fry”, option. I also liked many of the other new features in your latest version, like the oven light, roast and slow cook settings.
I love cooking and I have cooked for my family my whole life. Our Breville oven is the best small (toaster) oven I have ever used. I have not hesitated to recommend Breville to all the other home cooks I know. I am having fun experimenting with the new features on my new Breville oven. I know there will be good eats around my kitchen table for a long time to come.
I love cooking and I have cooked for my family my whole life. Our Breville oven is the best small (toaster) oven I have ever used. I have not hesitated to recommend Breville to all the other home cooks I know. I am having fun experimenting with the new features on my new Breville oven. I know there will be good eats around my kitchen table for a long time to come.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Nanny7
Verified Purchase:Yes
It is very hard to clean and air fryer makes a mess. The shields that cover the elements should be removable so they can be cleaned.
However it is prefect for most dishes for two I can cook in a Pyrex dish!
However it is prefect for most dishes for two I can cook in a Pyrex dish!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
4
Large Enough to have the Kitchen Oven as an Auxiliary
on August 23, 2019
Posted by: c1defence
My wife uses this every day, and bakes cakes and bread. It is also used for reheating food that needs to be crispy, so it has replaced the microwave for a lot of food items. As a toaster it is slower that a regular toaster or a toaster oven.
Would have given it a Five, but for the last couple of days there is frequently a whirring-grating sound from the fan.
Need to contact Breville.
Would have given it a Five, but for the last couple of days there is frequently a whirring-grating sound from the fan.
Need to contact Breville.
Written by a customer while visiting breville.com
Customer Rating
4
Perfect! Except for the electronic buzzing sound
on February 3, 2021
Posted by: Grant
The oven works perfectly, this is a huge upgrade from my previous cheap toaster.
My only complaint is the electronic buzzing sound coming from the LED display, it's a very high pitched electronic sound. When the LED display turns off, the buzzing is quiet, when the LED display is on, the buzzing is loud. I know that this is a circuit error because when I turn on the internal cook light, the buzzing sound disappears even though the LED display stays on!!
I actually complained about this to customer service so they sent me a replacement, and guess what, the new unit has the same exact buzzing sound.....I don't know if it's worth the hassle of getting a third unit because I suspect all their units have the same exact issue.
I would recommend this to a friend!
Written by a customer while visiting breville.com