Customer reviews from breville.com
Breville - Smart Oven Air Fryer - Black Stainless Steel
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
258
4 Stars
48
3 Stars
19
2 Stars
21
1 Star
20
87%of customers recommend this product.
(
280 out of
323)
Customer Reviews for Breville - Smart Oven Air Fryer - Black Stainless Steel
Customer Rating
3
Door does not close tight
on October 29, 2023
Posted by: Darlene
First time I used the oven I noticed the door does not close tight and heat escapes.
Response from breville.comBy Customer Service, October 30, 2023
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. We'll be happy to see how we might help you from there.
Written by a customer while visiting breville.com
Posted by: Carrie
Verified Purchase:Yes
As long-time fans of the Breville Mini Smart Oven, we were excited to upgrade to the Smart Oven Air Fryer. We wanted something a bit larger that could replace our regular oven for most meals while still fitting comfortably in our tiny kitchen. The Smart Oven Air Fryer delivered, occupying the same corner as its predecessor while providing significantly more cooking space.
The interface/controls are intuitive and we’ve been absolutely amazed by how quickly and perfectly it cooks a wide variety of foods. While toast takes slightly longer than in our Mini and we miss the "A bit more" button, we appreciate the added convenience of the interior light and the magnetic auto rack eject. Cleaning is a breeze, especially with regular maintenance.
Previous reviewers complained of a loud hum, but ours is silent when it’s not in operation and shockingly quiet during all cook cycles, even those with convection. Only super convection/air fry produces a hum/fan noise.
Our only real complaint is the lack of a "skip preheat" function when adding extra cook time after a cycle ends. This can be frustrating, especially when the oven is already hot.
Overall, we’re thrilled with our Smart Oven Air Fryer. It’s the perfect solution for our small space. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Shelley
Verified Purchase:Yes
Cooks well and evenly but takes longer to air fry than other brands. Knobs seem a bit finicky and take a couple of times to turn to get it to move. Outside gets extremely hot unlike other ovens.
I would recommend this to a friend!
Response from breville.comBy Customer Service, March 4, 2024
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
2
Air fryer basket rusts
on April 12, 2024
Posted by: George
Have had for 6 months now. The air fryer basket rusts after couple months of use (It's been top rack dishwasher; only place the basket fits); layering a piece of foil on the bottom defeats the purpose of the air fryer basket, unless you like rust to contact your food. Toaster oven & air fryer heating works great though; you would think at this price, Breville would use a better quality steel for its air fryer basket.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Support, April 12, 2024
We're very sorry to hear about your experience with your oven. Per the instruction book it's not recommended that any of the parts or accessories for this oven be washed in the dishwasher.
Written by a customer while visiting breville.com
Posted by: johnk743
Verified Purchase:Yes
Deducted one star because Air Fryer has no ON/OFF switch. LCD display is always ON. Bought a separate plug build-in switch to remedy the situation. Very satisfies with it with what we cooked for it. Did not use all the features yet.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Mary
Verified Purchase:Yes
I love the versatility and the fact that I can do this without adding much heat to my kitchen in the heat of summer.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: larry
Verified Purchase:Yes
This is by far the best Smart oven/Air fryer and is backed by a unconditional 2 year warranty that you can trust. I highly recommend this product
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Vicki
Verified Purchase:Yes
Bought about 3 weeks ago and use it everyday! Best decision and purchase I've made! I absolutely love it and totally meets my needs. Takes up minimal space, doesn't heat up the room like my oven does. The clean up is super easy as well. Very pleased and highly recommend this quality oven!!
I would recommend this to a friend!
Written by a customer while visiting breville.com