Customer reviews from breville.com
Breville - Smart Oven Air Fryer - Black Stainless Steel
Average customer rating
4.4
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
258
4 Stars
48
3 Stars
19
2 Stars
21
1 Star
20
87%of customers recommend this product.
(
280 out of
323)
Customer Reviews for Breville - Smart Oven Air Fryer - Black Stainless Steel
Posted by: Dave O
Verified Purchase:Yes
This oven works perfectly. No preheat on some settings minimal preheat on others. Easy to operate and understand.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: JMHDC
Verified Purchase:Yes
Wish I read the distinctions between this unit and the Pro version before purchasing and was disappointed to see the Joule version came out shortly after I purchased this model. I tried to exchange it to upgrade to the Joule version but was just outside Best Buy's 14 day exchange policy and was denied. One of the reasons I was interested in the Smart Oven Air Fryer was because I thought I would be able to fit one of my Le Creuset dutch ovens in it for the slow cooking function. It turns out that only the Pro model would have allowed any of them to fit inside to use the slow cooker function. Additionally, this version only came with one rack vs. two. I've used this unit much less than I would have if the descriptions of the differences between the regular and Pro versions would have been clearer and should have went with the Pro model. Otherwise, it works ok for toast and bagels; baking small items; but not as well as an air fryer.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, May 9, 2022
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: Steve
Verified Purchase:Yes
It's okay. It hears very evenly in oven mode which is great. The air fryer is merely okay, my older bucket style worked better. The unit buzzes, but less than the original one that they replaced under warranty.
Some of the controls are frustrating or just downright silly, like how you can't pause the timer. Who thought that was a good idea?!
Some of the controls are frustrating or just downright silly, like how you can't pause the timer. Who thought that was a good idea?!
I would recommend this to a friend!
Response from breville.comBy Consumer Support, May 19, 2022
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
4
Solid product but makes a noise while not in use
on May 25, 2022
Posted by: Jason
Verified Purchase:Yes
The toaster oven works great! We use it almost daily and it has not given us any issues. My only complaint is that the appliance makes a high pitched noise while plugged in and not in use. I have tried it in several different outlets around the house and have even gotten a replacement oven, but the issue persists. We end up unplugging it while not in use. Aside from that, it’s a great product.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Camsmom
Verified Purchase:Yes
Sadly after sending the first one back and getting the replacement- both screens on this toaster oven “hum”. We have to unplug it after using it.
Response from breville.comBy Consumer Support, May 26, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
2
Impossible to clean
on July 9, 2022
Posted by: Mike
It seems to do a decent job as a fryer but I can’t use it for that purpose as no mafter what you cook it splatters everywhere. Once it spatters there seems to be no way to clean it. I have tried soaking and scrubbing as hard as I can with the non abrasive scrubbers to no avail.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, July 11, 2022
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
5
Better than the recipe directions
on July 20, 2022
Posted by: Jay
Hung done this several times now I am happy to say that the baking potatoes cut into French fries can be seasoned (after a soaking in cold water) and placed in the wire basket without oil and then air fried for 20minutes (perhaps a little more depending on your taste). And the 10 more minutes at 350. No shaking needed. No fat and crispy crunchy as can be! Same goes for chicken wings. No oil but plenty seasoning, onion powder, garlic salt and pepper paprika etc. I had no baking powder or corn starch so I used a little flour and that worked fine too. And… no turning them over half way. Hooray!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Agapanthus
Verified Purchase:Yes
I love this Breville Toaster oven/Air fryer. My previous one lasted ten years, it would’ve been longer, but I was cleaning and squeezed the glass heating element too hard and broke it. I used my oven three/four times a day and also bakes, roasts and air fry. It’s an amazing, easy to use, and easy to clean mini oven. Thanks Breville!!
I would recommend this to a friend!
Written by a customer while visiting breville.com