Customer reviews from kitchenaid.com
KitchenAid - 30-inch Smart Built-In Electric Double Wall Oven with Assisted Cooking Modes - Black Ore
Average customer rating
4.3
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
22
4 Stars
8
3 Stars
2
2 Stars
2
1 Star
2
80%of customers recommend this product.
(
20 out of
25)
Customer Reviews for KitchenAid - 30-inch Smart Built-In Electric Double Wall Oven with Assisted Cooking Modes - Black Ore
Customer Rating
4
Absolutely beautiful!
on March 16, 2026
Posted by: DBL2026
from San Diego, CA
[This review was collected as part of a promotion.] I bought this a month ago and love it. My last KA oven was over 20 years old so having a new one with great features is great! The only fault I can find is that I'm not able to input my own oven temperature, temperatures are pre-set. Also, the timer and oven pre-heating bells are not loud enough to hear if you are not in the kitchen, even at MAX setting.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Alert Sound WAY TOO Low
on March 15, 2026
Posted by: Jim266677
from montrose, co
[This review was collected as part of a promotion.] Let’s start with the positive. Love the new color. The oven is easy to use.
Now the things that are not good at all. First the no preheat Air Fry does not work very well. You will either need to preheat or add at least 10 or 15 minutes to your cooking time (to allow for preheat). Not good advertisement that it has a no preheat air fry mode.
The other thing that is really bad and the reason I gave this only one star believe it or not is the volume of the alert for preheat or finish cooking. We have the volume turned up to the maximum and you can hardly hear it when it finishes. I cannot imagine having it set on any lower setting. Sounds like it is muffled or something. Not so bad when preheating the oven but when it finishes and you cannot hear it and your food continues to cook, really not a good thing, especially when you have dinner guests.
I have also downloaded the app hoping that I can use that for notifications for preheat and finish. The problem with this is sometimes there is delay for the oven to tell the app. So you have the same problem. Food finishes and the app notifies you sometimes an hour later.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 16, 2026
Thank you for sharing your experience with us. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 935303.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 935303.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Even cook every time
on March 11, 2026
Posted by: BriannaM
[This review was collected as part of a promotion.] So far I have loved my new KitchenAid wall ovens. They are very picturesque and cook so evenly. I haven't had any problems with either oven. I did have a bit of trouble with KitchenAid customer service but as far as the actual ovens go, I love them. They have roller drawers and soft close doors, both of which are so convenient. 10/10 love my new ovens!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Works great
on February 28, 2026
Posted by: DavyO
from Portland, OR
[This review was collected as part of a promotion.] So far everything that has been cooked came out great. This is especially true of baked items such as cookies which have all been uniformly cooked. Another feature which, while seemingly trivial, turns out to be a great benefit is the large easily visible clock display.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Love the oven!
on February 23, 2026
Posted by: GayleR.
from Oregon
[This review was collected as part of a promotion.] We bought this about a month ago and have had no issues so far. My biggest complaint is around the timer - even on max it is hard to hear! and sometimes it will give me a screen to dismiss or repeat and other times I don't get it. Haven't figured that out yet. It also doesn't seem to give reminders. Also, I do get notifications on my phone but they usually come after I have finished baking.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Kitchen30" Smart Double Wall Oven Model KOED730SWH
on February 17, 2026
Posted by: cdfjr
from Cape Cod MA
[This review was collected as part of a promotion.] I have to get used to this new oven. Does't seem to brown my food like my old electric oven. I made a homemade pizza and used the Pizza setting and it came out delicious. I love OvenFry pork chops but they don't come out crispy like before. I tried both the Bake and the Covect settings and neither produced crispy chops.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Positive first impression
on February 15, 2026
Posted by: AlisaM
[This review was collected as part of a promotion.] I just installed this 30 in Smart Electric Double Wall Oven, and I’m very happy with it so far. Right away, it gives the kitchen a sleek, built-in look that feels like a real upgrade.
Both ovens preheat quickly and provide consistent, even heating based on my initial tests. The assisted cooking modes are surprisingly useful, they guide you on temperatures and settings, taking the guesswork out of cooking. The controls are intuitive and easy to navigate, which makes daily use smooth and convenient.
Another feature I appreciate is the PrintShield finish. It noticeably reduces fingerprints and smudges, which is a big plus in a busy kitchen.
Overall, this oven combines performance, ease of use, and a polished appearance. I’m impressed and looking forward to using it more.
Both ovens preheat quickly and provide consistent, even heating based on my initial tests. The assisted cooking modes are surprisingly useful, they guide you on temperatures and settings, taking the guesswork out of cooking. The controls are intuitive and easy to navigate, which makes daily use smooth and convenient.
Another feature I appreciate is the PrintShield finish. It noticeably reduces fingerprints and smudges, which is a big plus in a busy kitchen.
Overall, this oven combines performance, ease of use, and a polished appearance. I’m impressed and looking forward to using it more.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Beautiful and Functional Oven
on February 13, 2026
Posted by: AGoGood
from Lebanon, TN
[This review was collected as part of a promotion.] We replaced a builders Whirlpool double-oven with this Kitchenaid double-oven. The oven works perfectly. It has True Convection which means evenly cooked food. The convection fan is very quiet. At first, I thought the connectivity was a gimmick, but it turns out to be useful because it lets me know when the oven has pre-heated. But, with True Convection you do not need to wait for an oven to pre-heat. The controls are a bit more complicated than they need to be, but were easy enough to learn how to operate.
The color matches our cabinets and looks beautiful. A functional work of art. When the lights are on, it is even prettier.
My only complaint is the near worthless ‘steam’ option which is a metal plate that the owner pours water into. I had a steam oven in my last home, this is not a steam oven. The bracket for the steam pan takes up space and gets in the way of the lower rack. It looks to be more difficult to clean than a regular rack.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com