Customer Reviews for KitchenAid - 27" Smart Built-In Electric Double Wall Oven with Assisted Cooking Modes - Stainless Steel
Customer Rating
4
USING
on March 18, 2026
Posted by: Redwine pinole
from Pinole ca
[This review was collected as part of a promotion.] Instruction are very limited. Can't fine an example on U-tube. Your web sight should have a video showing how to use. Need better instructions. Kitchaid is a good product.
[This review was collected as part of a promotion.] I can’t tell you how pleased I am we are with our new oven. It has a ton of features we never had before. It cooks so much better than our last oven. It is one of the best decisions we ever made and should have bought it a long time ago. So pleased with its look and performance, can’t wait to cook with it today.
[This review was collected as part of a promotion.] Quality is really good and what I expect of KitchenAid. I'm finding it less user friendly because of all the settings and lack of an instruction book which I could use quickly, rather than having to use the internet to find an answer to an issue. It is not an intuitive appliance. I am learning as I go along! I also wish time timer signal was louder. Have it set to the Max, but unless you are close by in the room you won't here it. Big disadvantage...
[This review was collected as part of a promotion.] I have really enjoyed these ovens. The built in operational features are great, although there is very little instruction on how to use them. Im a bit concerned about keeping them clean. We’ve haven’t cooked anything that we thought should have dropped but there is already a stain on the bottom of the top oven and I can’t remove it no matter what I do. Very frustrating.
[This review was collected as part of a promotion.] I bought this a little over a month ago and still getting used to it. The user manual is not informative as well as online information. The preheat and cooking time sound is just a click which is not very useful. I've always had KitchenAid appliances and given time I'm sure I'll enjoy it.
[This review was collected as part of a promotion.] I purchased these ovens after my Viking ovens failed. I am enjoying these new ovens. I have a small space for these (26.5"). Despite that, these have a great deal more space than I previously had. There are many features that I have yet to explore.
[This review was collected as part of a promotion.] Oven seems to be satisfactory, BUT the manual is nearly useless. (I note complaints about Kitchen Aid appliance manuals from other customers. The so called owners manual is an installation manual. Further, your web site is not helpful in telling how to get a user manual.. I have serious reservations about recommending this product to anyuone given the poor manual and website.