Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Convection Over-the-Range Smart Microwave Oven with Sensor Cooking and Flush Built-In Design - Juniper
Average customer rating
3.7
(187 Reviews)
Rating breakdown 187 reviews
5 Stars
86
4 Stars
38
3 Stars
14
2 Stars
20
1 Star
29
61%of customers recommend this product.
(
71 out of
116)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Convection Over-the-Range Smart Microwave Oven with Sensor Cooking and Flush Built-In Design - Juniper
Customer Rating
5
Love all the features, looks great in my kitchen t
on January 7, 2026
Posted by: Doberman
from Glen Burnie, Md
[This review was collected as part of a promotion.] Used it at a Christmas Party to bake rolls in, and they came out perfect
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Sleek microwave!
on December 28, 2025
Posted by: Helmet
from Burnsville, MN
[This review was collected as part of a promotion.] I am 100% enjoying this new microwave! The matte black is beautiful. I have not tried all of the settings yet but am looking forward to baking and air frying. Also, I love that there is not a handle. Makes it look so much nicer.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Died after two uses
on December 19, 2025
Posted by: Pdub55
from Minneapolis, MN
[This review was collected as part of a promotion.] This microwave wa a lemon. Used it twice and the entire unit died. No display, no fan , no controls, nothing. Has had two techs out to repair and couldn’t make it work. We’re now waiting for a replacement to arrive and be reinstalled.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 19, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 882361
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Horrible Warranty Experience
on December 17, 2025
Posted by: DCC1214
from Seattle Washington
Only had this appliance for 10 months and it just stopped working. Before it completely stopped working it had troubles losing power and connecting to WiFi. Had to manually change the clock a few times a week. When it completely stopped working we reached out to file a warranty claim. What a nightmare!! You sit on hold for at least an hour, they request for repair. We’ve had 5 service appointments to replace over 11 parts in the unit. The whole appliance has essentially been rebuilt a couple times in my kitchen. My cabinet has been disassembled for nearly 4 months. The repairmen said this is a requirement from Whirlpool before they will consider replacing the appliance. Appliance broke in August and it is now December and we have just been told it’s approved for replacement. Called whirlpool to schedule replacement and I’m being told a service call is pending and it will take 14 business days for any approval. The communication between the repair company, whirlpool and us is non existent. We’ve had to call whirlpool 3 times and wait over an hour each time to talk to anyone. Looks like I now get to wait 14 business days to never hear from anyone and will end up back on hold to find out if anything is approved. Because of this I refuse to buy any whirlpool product again. The warranty department is strategically designed to make you give up and just go buy a new unit. Very disappointing!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 17, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 880017
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Pinkeye
on December 2, 2025
Posted by: Pinkeye
from Massachusetts
[This review was collected as part of a promotion.] Best feature is the push button door opener. Our previous microwave’s top left hinge failed due to constant downward outward strain.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Microwave
on November 27, 2025
Posted by: Rolling13
from Chantilly
[This review was collected as part of a promotion.] Love the microwave because of all the features..,can do everything my oven can do.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
The machine is fantastic;
on November 15, 2025
Posted by: sorry, I am new
from Florida
[This review was collected as part of a promotion.] The machine does everything I have never expected a Microwave unit could do! I am just learning, and every day it adds something new!
I have only one complaint: I like to read, that is how I learn, I wish there was a booklet outlining all the great features.
I have only one complaint: I like to read, that is how I learn, I wish there was a booklet outlining all the great features.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
It does so many things
on November 13, 2025
Posted by: Weedrebb
from Oakland county, Michigan
I love this oven/microwave/air fryer/toaster+ device some things take a little longer to cook but it’s worth it
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com