Customer Reviews for KitchenAid - 1.1 Cu. Ft. Convection Over-the-Range Smart Microwave Oven with Sensor Cooking and Flush Built-In Design - Juniper
Customer Rating
5
Lots of Features!
on October 14, 2024
Posted by: Newberry microwave
[This review was collected as part of a promotion.] Love it! The air fryer is wonderful and the toast function is exceptional! My husband loves the button to open the door. The cabinet depth gives more room on the gas stove top and looks very streamlined. I researched a lot of microwaves before purchasing this one. I do think it was more expensive than it should be and would have liked to have had the proofing feature but I am happy with my purchase. The only downside other than price is like all the microwaves I have tried with the butter melt or soften feature it runs too hot and splatters all over the microwave.
[This review was collected as part of a promotion.] This microwave literally does it all! I am really impressed by the air fryer feature because food comes out crispy just like in a traditional air fryer. Highly recommend and looks great in my kitchen!
[This review was collected as part of a promotion.] Bought for a new home but have only used the reheat setting so far. I am impressed with all the new features especially air frying setting and look forward once I move in permanently to experimenting with each new setting.. I expect a learning curve on my part - my older microwave was top of the line 13 years ago. What a difference 13 years makes!
[This review was collected as part of a promotion.] Stopped working less than two weeks after installation.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 1, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 601124. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] This sleek microwave looks great in the kitchen. It has so many functions that it will come in handy in lots of scenarios. A couple of things that fall short for me- the "air fryer" function. I pretty much bought this model for this function. I have tried it several times now, preheating, not preheating, cooking at higher temperature and longer. The oven takes a long time to heat up and I cannot say anything has gotten crispy, so it may be me, but I've given up on that feature. The microwave function and defrost work great. The touch screen is not super intuitive and one thing I'm having an issue with is the time of day setting feature seems to keep bouncing back to military time. All in all, a solid microwave that does toast bread and most likely does well as a small oven (haven't baked yet). It is a nice upgrade for any kitchen. Overall happy.
[This review was collected as part of a promotion.] It has no turn table, as a result your stuf comes out cooked uneven
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 28, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 585152. We look forward to speaking with you. Marie Q