Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Convection Over-the-Range Smart Microwave Oven with Sensor Cooking and Flush Built-In Design - Juniper
Average customer rating
3.7
(187 Reviews)
Rating breakdown 187 reviews
5 Stars
86
4 Stars
38
3 Stars
14
2 Stars
20
1 Star
29
61%of customers recommend this product.
(
71 out of
116)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Convection Over-the-Range Smart Microwave Oven with Sensor Cooking and Flush Built-In Design - Juniper
Customer Rating
5
Very nice microwave
on November 1, 2024
Posted by: TheWallys
from Tucson AZ
[This review was collected as part of a promotion.] I love this, it looks so sleek being cabinet depth and has plenty of room in it. Controls are easy to use.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Looks Sharp, Cooks Well, Exhaust Fan Needs Help
on October 29, 2024
Posted by: JamesAt16
[This review was collected as part of a promotion.] Looks sharp when installed flush with cabinets, and heats well for a multi-function microwave. However, the exhaust fan blows all the grease from the range directly onto cabinets above. If you cook daily, plan on cleaning the cabinets once a week, or more, to avoid damaging them.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Not used for
on October 28, 2024
Posted by: Dragracinggirl
[This review was collected as part of a promotion.] It is not a very user friendly appliance. Also had a terrible time finding a user manual. I am sure I will like it more as I figure it out
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Excited to learn about this product!
on October 26, 2024
Posted by: Mosley family
from Dallas, Tx
[This review was collected as part of a promotion.] Brought about a month ago still trying to learn all the features.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Piece of garbage
on October 22, 2024
Posted by: annoyed365
this broke 2 weeks after installation. Been chasing kitchenaid for 6 months for a replacement and and am getting the run around. Stay away!!!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 24, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6421qNVe1 or Direct Message on Instagram at http://spr.ly/6422qNVeG. When responding please include your contact information and reference Case #612200.
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great features
on October 22, 2024
Posted by: Lc61
[This review was collected as part of a promotion.] This a great microwave many features. Sometimes just too many buttons to press when reheating. A little slow to heat up air fryer
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Terrible microwave
on October 16, 2024
Posted by: None of the above
[This review was collected as part of a promotion.] Microwave is terrible. Controls are confusing and instructions in the users guide do not match the controls.
Something that should take 2 minutes to heat up can take 6 to 8 minutes
Something that should take 2 minutes to heat up can take 6 to 8 minutes
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 17, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 609273.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Stay away!
on October 15, 2024
Posted by: Adika
from Foster city, CA
I bought this microwave because it was the only one that fit in the space over our cooking range. The microwave is totally ineffective in venting out the fumes even when it is attached to an venting hood. It recirculates 80% of the fumes in the kitchen. The result is a cough attack while cooking.
The display cannot be switched off, so cleaning this microwave is a nightmare because you keep hitting the display.
The microwave intensity is also weak. It takes 1.30 min to heat a plate of food
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 17, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 608982.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com