Customer Reviews for KitchenAid - 1.1 Cu. Ft. Convection Over-the-Range Smart Microwave Oven with Sensor Cooking and Flush Built-In Design - Juniper
Customer Rating
4
eh....it's ok.
on January 6, 2025
Posted by: utbyteme
from Utah
[This review was collected as part of a promotion.] Couple of small nits: 1. why do I have to push the display button twice to turn the display off? tracking the lighting state should be very basic. 2. lack of documentation. The unit does not come with adequate documentation. why don't they put the same level of effort into tell us how to work these things as they do writing useless disclaimers that no one reads?
[This review was collected as part of a promotion.] We are having problem with the popcorn setting, not popping the entire bag of popcorn. We have a potato bag to cook the potatoes faster and mistered, it burned the bag while cooking the potatoes? It also cooks/reheat slower than my previous microwave.
I would recommend this to a friend!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 6, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 651760. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] 3 month ownership now, works great, wish for a easy manual though because it can do so much. Great baking function! Fast (lower the temp about 25° and shorten your bake time). Like the light feature and vents (no outside venting needed). Blows out the top but does not heat up cabinet space above
[This review was collected as part of a promotion.] I bought this microwave. I am impressed with all the features. It’s not only a microwave. Air fryer toaster. Absolutely the best microwave I’ve ever bought. My friends are jealous of all the features this microwave has.
[This review was collected as part of a promotion.] Hard to install. Good looking. Microwave works slower than my last one. Bake cooks hotter than expected. Prompts work well for programming. Like bottom tray for cleaning. Ap feature is unnecessary. Still learning how to use it effectively.
[This review was collected as part of a promotion.] We wanted something that would eliminate the need for multiple small appliances. This one does that and more. Very happy with it.
[This review was collected as part of a promotion.] I love it. But I have been waiting for the manual since November 11. It has a lot of features I’d love to learn how to use. But without the manual, it’s kinda hard.