Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Convection Over-the-Range Smart Microwave Oven with Sensor Cooking and Flush Built-In Design - Juniper
Average customer rating
3.7
(187 Reviews)
Rating breakdown 187 reviews
5 Stars
86
4 Stars
38
3 Stars
14
2 Stars
20
1 Star
29
61%of customers recommend this product.
(
71 out of
116)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Convection Over-the-Range Smart Microwave Oven with Sensor Cooking and Flush Built-In Design - Juniper
Customer Rating
5
Easy touch
on July 7, 2025
Posted by: Brittany H
[This review was collected as part of a promotion.] I love it! I just wish the bottom was easier to clean. So
Times over spill goes to the bottom and really needs scrubbed and I’m scared to really scrub it. And I wish all the bottoms lit up. I sometimes can’t find start in the dark when I’m getting a popcorn late at night lol overall I really like this microwave I would buy again A+
Times over spill goes to the bottom and really needs scrubbed and I’m scared to really scrub it. And I wish all the bottoms lit up. I sometimes can’t find start in the dark when I’m getting a popcorn late at night lol overall I really like this microwave I would buy again A+
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Most frustrating purchase I've ever made
on July 6, 2025
Posted by: Sandra Keranovic
Horrible engineering. The door is falling off with each use. The door has to be gently forcefully closed. So how much microwaves are escaping. And affecting my family!!! Turns off when it wants to.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 9, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 748718
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Junk
on July 5, 2025
Posted by: Do not have a nickname.
[This review was collected as part of a promotion.] We bought it a few weeks ago and I absolutely hate it wish I would have never bought it. It is not user friendly takes forever when trying to heat anything up, have tried the air fryer mode doesn’t work well at all. worst purchase ever regretting it everyday! DO NOT RECOMMEND!!!!
Response from kitchenaid.comBy Branded Team, Consumer Care, July 8, 2025
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Microwave model/serial number, and reference Case # 748440
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Doesn't heat well
on June 30, 2025
Posted by: nb628
[This review was collected as part of a promotion.] The microwave is pretty and smart, but doesn't heat food evenly. Recommend cutting food up a lot for even heating. It doesn't rotate and is more of an oven than a microwave. We like the light + fan aspects. and it's quiet.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 3, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 746169.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Microwave is great so many functions to use also t
on June 28, 2025
Posted by: Kintting girl
from Bradenton fl
[This review was collected as part of a promotion.] I bought this three weeks ago I just love all appliances
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Reset power Issue
on June 19, 2025
Posted by: H Mannino
from Hershey Pa
It’s sleek but the container error message of “ BACK
Power to your appliance was lost. You may need to check on your food in your appliance. Press CONFIRM to set time and date.” is super annoying. Fan is also quite load. Happy with the features just wish it wouldn’t just “reset” whenever it wanted. Shouldn’t happen with such an expensive appliance. Not sure how it gets through quality
Power to your appliance was lost. You may need to check on your food in your appliance. Press CONFIRM to set time and date.” is super annoying. Fan is also quite load. Happy with the features just wish it wouldn’t just “reset” whenever it wanted. Shouldn’t happen with such an expensive appliance. Not sure how it gets through quality
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Underperformance Space Holder
on June 6, 2025
Posted by: All in One
from Alabama
I purchased 2024. I like the look, design and high-tech figures. I'm given is a 1 star because the quality of heating, and cooking of ALL figures (microwave, air fryer, conventional oven is very poof. It takes over 5 minutes to heat the smallest portion in the microwave, the air fryer and conventional oven either over cook, burn or under cook. I wanted an all in 1 functional appliance and I got an underperforming space holder instead that's not worth the price.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, June 9, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 734741.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
instructions
on May 31, 2025
Posted by: Treewoman
[This review was collected as part of a promotion.] I would have liked a full set of instructions on how to use. There is so much to this microwave and I only use two things on it. Just not enough information with the oven.
Written by a customer while visiting kitchenaid.com