Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Convection Over-the-Range Smart Microwave Oven with Sensor Cooking and Flush Built-In Design - Juniper
Average customer rating
3.7
(182 Reviews)
Rating breakdown 182 reviews
5 Stars
85
4 Stars
38
3 Stars
13
2 Stars
20
1 Star
26
63%of customers recommend this product.
(
70 out of
111)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Convection Over-the-Range Smart Microwave Oven with Sensor Cooking and Flush Built-In Design - Juniper
Customer Rating
1
Junk
on August 30, 2025
Posted by: BobTom
This thing does everything and none of them well. The controls are also completely illogical and confusing. A frozen burrito that takes 1 1/2 minutes in every microwave on earth takes 4 minutes in this thing. KitchenAid quality has gone down the tubes and they are WAY overpriced.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 2, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 788617.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great appliance
on August 24, 2025
Posted by: sueh14
[This review was collected as part of a promotion.] I enjoy all the bells and whistles this appliance has. Wish it came with a recipe book for the air fryer feature. This would be very helpful.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect choice for over the range microwave
on August 23, 2025
Posted by: Wag53
from Dallas, TX
[This review was collected as part of a promotion.] We bought this as a replacement for our old KitchenAid microwave, which died after 14 years of service. We made the right choice! Great features include the Air Fry, Toast, and Bake options, and all the racks as well. I like the new, softer tone when items are done cooking. The old one sounded like the backup alert on a truck. The exhaust fan is much quieter than the old one. The LED lights over the range are brighter too. Also, no more revolving turntable.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Highly Recommend
on August 15, 2025
Posted by: Unothat
[This review was collected as part of a promotion.] It is easy to use.
Clear instructions programmed in.
Clear instructions programmed in.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Air Fryer and No Turntable
on August 5, 2025
Posted by: Fossilnerd
from Tampa, FL
[This review was collected as part of a promotion.] I have had for a couple months. Love the Air Fryer mode. We have our microwave venting outside so there is no odor in the house while using. So many features to this microwave and I’m still learning everything it can do. Best is the lack of turntable Glad to not deal with that anymore. It is counter depth which makes for a much better look in your kitchen.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Looks better than it performs as a microwave!
on July 25, 2025
Posted by: Slay1969
from Missouri
[This review was collected as part of a promotion.] I purchased this excited to have a microwave/ airfryer combo. The microwave seems SO under powered for a microwave. 4-5 min to get milk hot for hot chocolate is ridiculous. It warms things up but WAY longer than the old microwaves. The airfryer works great. The microwave came w a startup instructions but that’s it. Super hard to find the instructions (not manual for installing). It’s a great looking machine but if you want mostly for a microwave I would definitely stay away from it:(
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Great Features but under performs!
on July 19, 2025
Posted by: Gkinsey
from Gambrills, MD
[This review was collected as part of a promotion.] I like the look and all the features but I feel like it doesn’t perform like a normal toaster, microwave, and air fryer. Foods appear to take longer to heat up, toast, or air fry which is disappointing for the price!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 21, 2025
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, the Microwave model/serial number, and reference Case # 754228.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Uneven cooking
on July 19, 2025
Posted by: Jerry1
[This review was collected as part of a promotion.] The microwave cooks very unevenly. One side of food is done, the other side is burnt. I plan to return it.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 21, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 753925.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com