Customer reviews from kitchenaid.com
KitchenAid - 30" Built-In Electric Convection Combination Wall Oven with with No Preheat Air Fry Mode - Stainless Steel
Average customer rating
3.8
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
13
4 Stars
7
3 Stars
7
2 Stars
3
1 Star
2
59%of customers recommend this product.
(
17 out of
29)
Customer Reviews for KitchenAid - 30" Built-In Electric Convection Combination Wall Oven with with No Preheat Air Fry Mode - Stainless Steel
Customer Rating
2
Can’t get user manual
on February 19, 2026
Posted by: Kaytodd
from Tennessee
[This review was collected as part of a promotion.] I purchased my oven combo in January and still have no user/care manual. Very frustrating!!!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 23, 2026
Hello,
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven, please feel free to connect with us using any of the options below:
Facebook: http://spr.ly/6421hmkvh
Instagram: http://spr.ly/6422hmka6
Live Chat: http://spr.ly/6423hmkaB (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 923271.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual :
http://spr.ly/6424hmka8
http://spr.ly/6425hmkaD
http://spr.ly/6426hmkaE
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven, please feel free to connect with us using any of the options below:
Facebook: http://spr.ly/6421hmkvh
Instagram: http://spr.ly/6422hmka6
Live Chat: http://spr.ly/6423hmkaB (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 923271.
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual :
http://spr.ly/6424hmka8
http://spr.ly/6425hmkaD
http://spr.ly/6426hmkaE
We hope this information is helpful.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on February 20, 2026
Posted by: CCassel
from Sun Lakes, AZ
[This review was collected as part of a promotion.] Still learning to use but seems easy and is cooking well. However did not receive email about special crisper offer yet.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love it- great features, easy to use, heats faster
on March 3, 2026
Posted by: Mom of teens and tots
from Carolina on my mind
[This review was collected as part of a promotion.] I have had my oven for 3 weeks and use it for everything from regular dinner meals to sourdough bread. I am enjoying the micro/oven combo but have not used the convection oven feature for the micro yet. I have two friends with this unit and I was sure I wanted it because they have been very happy with theirs as well!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
30” Wall Oven / microwave
on March 4, 2026
Posted by: Joes post
from Annapolis MD
[This review was collected as part of a promotion.] Our oven was installed about a month ago. We are very satisfied with its performance and functionality.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Average appliance..definitely not top of the line!
on March 13, 2026
Posted by: Granny W
from WheatRidge Colo
[This review was collected as part of a promotion.] Have been using for about 1 month…not at all happy with the store I purchased this from so I’m have no a difficult time rating the appliance at this time!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
No instructions for features !!!
on March 18, 2026
Posted by: Mrs. Kanta
from Hamilton, Ohio
[This review was collected as part of a promotion.] Very frustrated with this product. Although there are plenty of installation and safety instructions, I’ve yet to see anything regarding how to use this oven. The more simple things are no brainer-bake, microwave etc. but I’ve tried twice to use the air fryer functions and food came out uncooked and cold. I’ve even looked online ! Why is this so difficult to include with the product ??!
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great product - quality design
on March 21, 2026
Posted by: Kitchenaid Stuart
from Stuart. Fl
[This review was collected as part of a promotion.] Love my Kitchenaid appliance package - wouldn’t trade this product for any other brand .
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Microwave turntable making a squealing noice
on March 21, 2026
Posted by: Racquetrick11
from Lake Havasu Az 86406
[This review was collected as part of a promotion.] Received my new Wall oven microwave combo as a replacement for a 2016 unit that the microwave could not be fixed and now the brand new unit is making a squealing sound when using microwave
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 23, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wall Oven and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 938245.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 938245.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com