Customer reviews from kitchenaid.com
KitchenAid - 30" Built-In Electric Convection Combination Wall Oven with with No Preheat Air Fry Mode - Stainless Steel
Average customer rating
3.8
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
13
4 Stars
7
3 Stars
7
2 Stars
3
1 Star
2
59%of customers recommend this product.
(
17 out of
29)
Customer Reviews for KitchenAid - 30" Built-In Electric Convection Combination Wall Oven with with No Preheat Air Fry Mode - Stainless Steel
Customer Rating
2
Looks nice
on December 21, 2025
Posted by: No "nickname"
from Rio Verde, AZ
[This review was collected as part of a promotion.] The microwave has not worked since the moment it was installed. The door needs to be adjusted and I'm having trouble getting the repairman back out here with a new door that he ordered. Very little communication. A. Crisper pan is supposed to have been included but, sent at a later date. I've not been able to get the crisper pan or the broiler rack. Also, there is no way to air fry without the air fryer.pan and that did not come with it either.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 8, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 884033
We look forward to speaking with you.
Kari V.
We look forward to speaking with you.
Kari V.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
For this price you can do better
on December 21, 2025
Posted by: Bob1654
from Moorhead
[This review was collected as part of a promotion.] This unit should come with a complete user guide in English. Control panel should be backlighted. The microwave door position sensors should be positioned correctly and be more robust. Interior microwave lighting is dimmer than needed.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
so far so good
on December 24, 2025
Posted by: Grammy Syl
from Atlanta
[This review was collected as part of a promotion.] I have only used for less than a month but so far I like it. Control panel is easy to use and the slide oven rack is a nice feature.
My con is I would like an oven light, also,I never received the crisper as mentioned.
My con is I would like an oven light, also,I never received the crisper as mentioned.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
My second one of these....
on January 5, 2026
Posted by: Dannybokc
from Oklahoma City, OK
[This review was collected as part of a promotion.] We replaced our 2015 KitchenAid wall oven with the 2025 version. The oven is average at best. The oven times are very inaccurate and it takes forever to heat up and cool down. I do enjoy the microwave/convection oven and that's one of the reasons I went back with this model.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
I like the crisper
on January 10, 2026
Posted by: Louis29
from Florida
[This review was collected as part of a promotion.] This is the 3rd one i have ownwned, nice features but is not made as well now
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
I'd give this oven zero stars if I could AVOID!
on January 11, 2026
Posted by: sbklimas
from Greenville, SC
For the amount we paid fo rthis oven, it is a major disappointment. The convection feature is utterly useless and THERE ARE NO INSTRUCTIONS FOR THE LOWER OVEN!!!!
I'm really disappointed that Kitchenaid would put out a product like this. As an architect, Kitchenaid will never again be specified in any project I design.
I'm really disappointed that Kitchenaid would put out a product like this. As an architect, Kitchenaid will never again be specified in any project I design.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 15, 2026
Hello,
Thank you for your review. We regret to hear that your Appliance is not living up to your standards. If you have any questions or concerns with your Appliance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 899984
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual :
https://s3.amazonaws.com/sm-backend-production-attachments/control-guide-w11760855-reva.pdf
https://s3.amazonaws.com/sm-backend-production-attachments/owners-manual-w11760866-reva.pdf
https://s3.amazonaws.com/sm-backend-production-attachments/control-guide-w11766151-reva.pdf
We hope this information is helpful.
Christy T
Thank you for your review. We regret to hear that your Appliance is not living up to your standards. If you have any questions or concerns with your Appliance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 899984
For your convenience, we have included a link to the Control Guide, Quick Start Guide, and Owners Manual :
https://s3.amazonaws.com/sm-backend-production-attachments/control-guide-w11760855-reva.pdf
https://s3.amazonaws.com/sm-backend-production-attachments/owners-manual-w11760866-reva.pdf
https://s3.amazonaws.com/sm-backend-production-attachments/control-guide-w11766151-reva.pdf
We hope this information is helpful.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Features!
on January 15, 2026
Posted by: Jpizelo
from Spokane, Wa
[This review was collected as part of a promotion.] We have only illustrated begun to enjoy all of the great features of our new Wall Oven. We had our last Kitchenaid wall oven for almost 20 years so when it came to buying a new one we knew which brand we were going with!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent Product
on January 19, 2026
Posted by: 09876
from Renton WA
[This review was collected as part of a promotion.] I am glad we chose this item it of high quality and works well.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com