Customer reviews from kitchenaid.com
KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave Oven with Infrared Sensor Modes - Juniper
Average customer rating
3.6
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
26
4 Stars
3
3 Stars
5
2 Stars
5
1 Star
10
50%of customers recommend this product.
(
13 out of
26)
Customer Reviews for KitchenAid - 1.1 Cu. Ft. Over-the-Range Microwave Oven with Infrared Sensor Modes - Juniper
Customer Rating
1
no turn table
on January 12, 2026
Posted by: kgillum
from Dayton, OH
Bought all KitchenAid appliances. This microwave has no turn table, meaning you have to keep opening the door to turn food. The clock and date keep saying "you have lost power" every other day. Does not cook popcorn or potatoes properly. The bottom of potatoes get hard. Air fryer leaves a huge mess on the bottom and takes a very very long time. Tried using it on Thanksgiving to cook corn bake, because it says it's an oven. It burnt the edges and the middle was liquid. I could go on. Very upset. Would love to exchange for a better version. Bought 3 year extended warranty. On the good side, it looks good in our kitchen. Thank you
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 15, 2026
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, the Microwave model/serial number, and reference Case # 900438
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
