Customer Reviews for KitchenAid - 30-inch Smart Built-In Electric Double Wall Oven with Assisted Cooking Modes - Stainless Steel
Customer Rating
2
Beware! Oven is not self-cleaning
on January 12, 2026
Posted by: KPTexas
from Texas
[This review was collected as part of a promotion.] I was so upset to learn this oven does not have self cleaning! The oven is fine, but the “steam clean” feature does not work well at all! I love to cook and use my oven regularly. I dread cooking a prime rib because now I’ll have to spend an hour cleaning the oven with easy off. Whoever decided to make an oven that isn’t self cleaning just took us back two decades.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 15, 2026
Thank you for sharing your experience with us. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Oven, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Oven model/serial number, and reference Case # 900247 We look forward to speaking with you. Christy T
[This review was collected as part of a promotion.] I started using the new model a few weeks before Xmas 25 and have really enjoyed the features, quality and look of the new oven. Love the easy start to Air Fryer, Oven, Convection...temps are true and the visuals are very clean. Super happy with our purchase.
[This review was collected as part of a promotion.] Very happy with these ovens! It takes a while to pre heat and the timer signal is very hard to hear even though I have it set to max
[This review was collected as part of a promotion.] The KitchenAid 30‑inch wall oven is a solid choice for anyone who wants reliable performance and a modern look. It heats evenly, cooks consistently, and offers intuitive controls that make everyday baking and roasting easy. The interior is spacious enough for large dishes, and the self‑cleaning feature is a convenient bonus. Overall, it’s a dependable, well‑designed oven that delivers good results without unnecessary complications.
[This review was collected as part of a promotion.] There are no instructions on how to use clean or operate. Nothing to guide me. All guess work. Not happy about that. Can some one get me a users guide please.
[This review was collected as part of a promotion.] Very pleased with this oven. Easy to operate. Only complaint I have is you can’t hear the timer go off. What good is a timer if you can’t hear it.
So far I like how my oven works, although I've only had it a couple of weeks. I bought another KitchenAid because my old one was that and figured I would have better luck fitting it in the same cutout which I couldn't measure as my old unit was still installed. That was fine. However, because of the new styling, they should have sent a user's manual instead of just an installation guide. There are no instructional videos yet that I could find on YouTube, either. So learning becomes an exercise in pushing buttons/icons/scrolling to try to figure it out. I'm sure there are instructions somewhere online - I just have not yet located them - although I think I've figured most of it out.